Quality Inn & Suites

We did not get our room serviced one day. Little disappointed not having clean towels.

Gross! The kitchen was filthy! The chairs were so nasty I wouldn't sit my dog on them. The frig and stove were also filthy. The bathroom was descent and the bed was surprisingly comfortable. But I had to go the Walmart and get lysol spray and wipes before I was comfortable laying in the bed and use the bathroom. The customer service was excellent. Friendly staff, but the hotel was a dump.

Service at the desk was the best employees are friendly. However, they cannot be held responsible for the condition of the hotel. The room was totally unacceptable. This property needs new carpet, new bedspreads, new sheets, etc it needs an overhaul! I am a senior who doesn't like confrontation and was only there for one night. Requested a refund through my sponsor but hotel denied it. Not good business either.

Upon check-in no one was at the desk to greet us, checked into the room, which was dusty, musky smell, and AC filters were dirty, the lamp shade on the table was torn and turned backwards, as a past room inspector for a major hotel in Charleston, I was rather disappointed. The things that I pointed out wouldn't have taken a second.

No frills hotel, updated, clean, comfortable and a pool to boot. Didn't check out the fitness facility as intended, but was more than happy with the stay and likely will stay again my next time in Aiken.