Hyatt Place Dallas/Park Central

The sofa had large wet spots all over it that we couldn’t sit on it. I was there for surgery and had to be very cautious of cleanliness and it was not clean. The air conditioner had a horrible smell coming out of it as well. I didn’t call the front or notify them to give them a chance to fix it as I was already a nervous wreck about surgery, so in all fairness, I am sure they would have made other accommodations if I had mentioned it to them.

The staff is not friendly and the room was never clean

The room was extremely dirty! Many stains on carpet and couch

Had a great time in Dallas. The rooms were comfortable and clean.

Everything was fine. Had to request 2 extra face towels, as there was only one in the room. There wasn't a microwave in the room. And there wasn't an iron. I guess you could request one. And due to COVID, there wasn't any hot breakfast buffet. I would stay here again though.

My car was stolen out of the parking lot of the Hyatt Place. There are cameras in the parking lot but they aren't working and they also have a coded gate that was left open all night. The concierge showed little to no concern regarding the incident. We filed a police report and an incident report with the Hotel. We also called the general manager and left a message and he has not returned our phone call.

The clerk was very nice and informative. He is the only thing that was redeeming about this stay. The FIRST room i was given had an infestation of flies - not little ones, the big ones - deer/horse flies. Killed one, went after 3 more and realized the light fixture had multiple dead ones in it. (I thought something may have died there. GROSS) Peeling paint. I went downstairs to get a new room and was given one in which the a/c gurgled all night and had broken and glued together light fixtures. I would have gone to another hotel but it was 1am by this time. Only one elevator worked and the room(s) smelled bad.

Had a great time and will come back again

I always stay at these hotels when I travel because they are usually very clean and a home away from home. Unfortunately my stay here was not my normal experience. The floors in the room had huge spots everywhere. There was a huge red stain in the middle of the floor. Then the bed had noticeable spots on the comforter. I went to close the curtains and tons of brown stains all over them. If it wasn’t mid night I would’ve left and found another place but I couldn't. They ended up giving me a new room and the beds were clean but floors covered in spots. Staff was nice though.

If a microwave could be added, then it would be fantastic. Its a great location