2/10 – Mangelhaft
3. März 2025
Not ADA friendly or able friendly tbh
I am a 32 year old paralyzed woman. My son’s soccer team had a tournament in which this hotel was one of the hotels we had to choose from to “stay to play” in. After a few of us from the team started arriving to this hotel we went inside to grab a cart to put our luggage on after checking in. Upon entering the hotel in my wheelchair, my son pulling our cart, and a few other parents also pulling their fully loaded carts, that we discovered the hotel had no elevators and some of the rooms were upstairs, downstairs, and some even in a completely different building. I had reserved a suit room with a king bed and sleeper so I could accommodate myself and my 3 kiddos (10, 13, 14) which just so happened to be on the 2nd floor. Because of the tournament, there weren’t many rooms available at the hotels so I was able to get moved to a room on the first floor but with only a king bed. I asked about a price difference but they said they couldn’t do anything because I got it from this site and not the hotels website and the price was more expensive. Everyone else had to unload their carts and tote all their luggage up and down the stairs to their rooms. Some people who couldn’t really do it alone. There should definitely be a warning
Kristen
Kristen, Familienurlaub (2 Nächte)
Von Hotels.com geprüfte Gästebewertung