Sleep Inn Sevierville

The heater/air unit in our room was broken and left open when tape would no longer hold it together. When asked if it could be fixed the front desk man took the cover off leaving the unit open and a hazard especially with kids. The room was drafty and cold from the outside elements.

The staff was extremely friendly and the food was excellent and the coffee was really really really good. We did not originally have a reservation here but as we were traveling with the cat are other “pet friendly hotel” rejected us as we have a CAT and referred us to The Sleep Inn ....what a lucky break for us !😊

My husband needed a Handicapped room so the staff moved us to accommodate his needs.

I was pleasantly surprised by the Sleep Inn. As other travelers mentioned, the hotel is a little dated but it was clean and the staff very courteous. They were always asking if we need anything.The bed and pillows are a bit too soft. The water pressure in the shower was awesome!

The room did not smell so great upon entering. The room looked as if it was hastily cleaned or the wrong products were used. Area around sink was wet and sticky. I noticed the shower door leaked when in use. Missing towel rack on door. My daughter got a cut on her foot from a piece of the bed frame when pulling back the sheets. My daughter showed her foot to the night receptionist, voicing her concerns about the condition of the room. We also voiced concerns during checkout. We stayed in room 204.