Royal Sonesta Kaua'i Resort Lihue

Nice place

Our room was pretty standard, but clean and comfortable. We loved the pool, beach and restaurants. Prices were a little steep around the resort, but that is expected. Overall we had a great time and would stay here again.

Julie, Reise (4 Nächte), 16. Aug.. 2021

Authentische Hotels.com-Gästebewertung

Construction during our stay

Construction during our stay was very inconvenient and in their defense they say we informed you with a letter at check in that there will be construction and noise and no water during your stay!!!

Arsham, Familienurlaub (11 Nächte), 11. Juli. 2021

Authentische Hotels.com-Gästebewertung

Can Improve with Simple Methods

Our hotel experience was generally not so good. I tried to call the hotel manager to tell this personally but the manager was not available when I called hence this online review. We stayed in this expensive hotel for 8 nights. You would think it that with the price we paid ($550/night) and our length of stay that we will be accommodated better. First, the way to the hotel lobby is a long walk accessible only by escalators and stairs/steps. It is odd that it would be difficult to carry big luggages through this. So you definitely need to pay the bell boy for assistance. Secondly, the room assigned to us is in the floor where construction and renovation is being done. They provided us though with ear plugs which we did not use because who would sleep in a vacation with ear plugs?? Thirdly, I thought I was getting sick with Covid19 during our stay as I always have a congested and runny nose. It turns out which I discovered upon leaving that the room assigned is moldy, curtains are dusty and the carpets filthy. No wonder I have been battling with shortness of breath each night of stay which got immediately resolved upon leaving the hotel. Fourthly, this hotel could have made simple changes like airing out their rooms and exposing their pillows to the sun. The pillows are old and smelly and very uncomfortable to use. Finally, I discovered all these upon our leaving. However, hats off to the hotel manager Coeli and housekeeping who provided us with clean towels.

Familienurlaub (7 Nächte), 11. Juli. 2021

Authentische Hotels.com-Gästebewertung

Beautiful setting

Love the beautiful grounds.

Claudia, Urlaub mit Freunden (1 Nacht), 1. Juli. 2021

Authentische Hotels.com-Gästebewertung

I've stayed here many times. Obviously because of covid, the room was not serviced all week so beds were never made or changed and only if you called to request linens did you get any. I think they can do better than that considering at $400/night we are paying for a service we are not getting

carolyn, Urlaub mit Freunden (6 Nächte), 27. Juni. 2021

Authentische Hotels.com-Gästebewertung

Love the View and the place

Great folks, excellent check-in experience...good hospitality, nice rooms, excellent views... Food - So so.. you have to request daily room service for cleanup (they do not do it by default). Overall very flexible, they do not mind BYOL or Food. even have facility to allow you to BBQ. Certainly would go back .

Urlaub mit Freunden (2 Nächte), 25. Juni. 2021

Authentische Hotels.com-Gästebewertung

Location was great. Really close to the airport. Shuttle was available. Save your money and don’t pay for the parking. There is public parking right next to the rooms. Service overall was good considering they probably had issues due to the pandemic and finding help is hard. The food was just ok. For what you pay, resort prices would expect a lot more. If you are going to charge $35 for dinner make sure not to overcook the food and serve it on a plastic TV tray. If the food was cooked properly and on glassware I wouldn’t mind. Although it’s family friendly, it’s lacking a kids area, could use a ping pong tables and other things to entertain kids. Beach area is acceptable not great, restaurants are within walking distance.

Urlaub mit Freunden (5 Nächte), 20. Juni. 2021

Authentische Expedia-Gästebewertung

We stayed at the hotel for 6 nights. The rooms were outdated. I had to put a towel over the sofa because it was so old. The carpet by the sliding door was torn off. Then, we asked housekeeping to come once during our stay. The bed looked nice and tidy at first. Then, as we get into bed, I noticed the same food stain inside the bed sheets as previously before. That’s the reason housekeeping is called in… to get clean sheets. How awful to think they don’t change the bed sheets when you call housekeeping. After calling the operator, they came to change it properly but it shouldn’t have to be this way. I would not stay here again. Very disappointed in the cleanliness.

Familienurlaub (6 Nächte), 19. Juni. 2021

Authentische Expedia-Gästebewertung

We love this place, the staff is accommodating, the facilities are clean , and the pool is fabulous.

Familienurlaub (1 Nacht), 18. Juni. 2021

Authentische Expedia-Gästebewertung

1st time in Kauai

Parking was $25/day for self-parking. The resort is overall really nice, centrally located in Lihue. Quick drive to the airport, but tucked away on the nicest property on the east coast of the island. The pool is huge and also beautiful in design. I’d say it stands up to a lot of the vegas pools. There’s free pool towel service and they sell ice cream, snacks, sunblock, etc. The resort also has one of the nicest beaches with safer swimming for those with less ocean experience. Maid service is upon request and a day in advance. There’s a bar on the property that supplies the room service as well. On-site coffee shop, but we didn’t use it. The rooms itself was average design, but clean. Mini fridge in room, but I wish they had microwaves.

Reise (9 Nächte), 18. Juni. 2021

Authentische Hotels.com-Gästebewertung