Clean and tidy studio, all the facilities I required while staying for a week in North Sydney. Managers and staff are extremely friendly and helpful. Location was perfect for me, will definately stay again.
Greg, Reise (6 Nächte), 6. Mai. 2021
A little disappointed, but still good overall
Check-in was nice and simple, though finding the door isn't immediately obvious as it's just around the corner.
Area was perfect for me, cafes all around, office just down the road, and train station in walking distance. The staff were polite & helpful, and room was lovely, but could have been better.
Firstly, the "king" bed I was provided was simply two single beds pushed together. This meant throughout the night I would sink down into the middle of the bed and end up sleeping in a gap - horribly annoying and not the way things should be! If I wanted two single beds I would have ordered a TWIN room, not a king room.
The next issue was that maintenance seemed to not be fully up to scratch. For instance, the shelf in the shower was falling off the wall and you couldn't put anything on it. Another was that the kitchen bin had fallen off its hinges and a screw had come loose - I simply pulled out my swiss pocket knife and rescrewed and remounted for them (something I shouldn't have to do...) - it took me all of 5 minutes, and one of their staff members could and should have easily done it so my stay was more comfortable.
Another issue was daily housekeeping. No refills of tea, milk, coffee, etc. Didn't wash any of the mugs I used. Didn't clean the toilet or sink. Only made the bed and swapped the towels (even though the towels weren't on the floor and didn't need changing...).
Lastly, although the room is a good size, the bathroom is TINY. Really annoying to use.
David, Geschäftsreise (3 Nächte), 28. Apr.. 2021
Very convenient location - easy walk to railway station; rooms are modern, quiet and clean; staff are friendly and helpful.
Familienurlaub (2 Nächte), 27. Apr.. 2021
Poor communication/followup by Management
Room and facilities were good, however, communication/followup of management is poor. Due to poor kitchen shelving by housekeeping, a small side plate hidden ontop of a stack of dinner plates fell out of the cupboard and broke. One of the pieces sliced my leg open (5cm wound). No one from management followed up on incident, even after they had to nerve to ask to fill in a survey post trip (which I did). Not what I would expect from a national chain on a business trip - won't be staying again
Geschäftsreise (3 Nächte), 15. März. 2021
Friendly staff and very nice room with everything we needed for a short stay.
Romantikurlaub (1 Nacht), 12. März. 2021
Close to the amenities, we required. Great places to eat. Easy parking. Bed very comfortable, furniture basic but adequate.
Geschäftsreise (1 Nacht), 27. Feb.. 2021
Always a lovely couple of days staying at the Quest
Delightful staff always welcoming
Rooms are spacious and comfy
Close to restaurants and transport
debbie, Reise (2 Nächte), 4. Feb.. 2021
A great comfy & modern hotel
Very modern and comfortable hotel, with all the amenities needed for a good stay. However check-in staff did not know about the free upgrade through Hotels.com (and checked us into the basic room) until I went back and mentioned it, but they were very friendly and solved the issue instantly by moving us into an upgraded room.
Reise (2 Nächte), 29. Jan.. 2021
Property was great but parking was not suitable as my daughter was on crutches. The property misled me in regards to access. And instructions on how to locate the paid parking was very very poor particularly for someone who doesn’t live in Sydney. The front of the property is a Clearway at certain times of the day & I wasn’t told this. Wouldn’t stay here again.
Familienurlaub (1 Nacht), 20. Dez.. 2020
Loved staying here! So clean, comfortable and great amenities. Just missing some hand soap, but luckily we brought our own.
Overall, it was great and we would definitely stay again.
Reise (1 Nacht), 18. Dez.. 2020