Staff were great!! Cleanliness was pretty poor really! Comfortable beds but microfibre doona covers were horrible. Pool was empty sadly and not mentioned on the website.
Familienurlaub (1 Nacht), 5. Feb.. 2021
Very clean. However nothing like the photos, what they show photos of are not where you can stay as a guest, they are resident villas. The rooms for guests are not what it seems when you book online.
Familienurlaub (3 Nächte), 27. Jan.. 2021
Very comfortable and clean, if only the pool was operating would be 10/10
Familienurlaub (3 Nächte), 22. Jan.. 2021
False advertisement, room completely inhabited!!
Simply this is false advertising!! The room was completely inhabited!!
greis nataly, Familienurlaub (2 Nächte), 21. Jan.. 2021
Good value. Clean room. Staff were friendly and helpful.
James, Romantikurlaub (1 Nacht), 21. Jan.. 2021
The accommodation is new and clean. The room comes with a bar fridge (unstocked), TV and microwave. The price was good value for money.
Familienurlaub (2 Nächte), 15. Jan.. 2021
I think personally lots needs to be done, the front staff working later in the afternoon have no idea what she was doing.
I got given wrong room that I didn’t booked, She requested I pay extra $25 on top of the $450 that we already paid for the 3 nights so we can have a cabin, we payed the $25 and she gave us a dirty cabin.
so I had to go back to the reception to let her know the cabin is not clean from the last time someone stayed at the cabin, finally she gave us our cabin which was not even clean properly by the cleaners, poor cleaning by the cleaners.
The location of the cabins are perfect, great bed very comfortable, very quiet location around the lake, perfect for a weekend getaway.
Romantikurlaub (3 Nächte), 3. Jan.. 2021
Very clean modern interior spacious room
Plenty of towels
Peter, Romantikurlaub (2 Nächte), 27. Dez.. 2020
Make sure you know which place you are booking as they have two locations. I thought I was booking the lakeside inn as all the views and location indicated that whilst booking only to find out we were at the golf inn which is only 800metres away but unfortunately not on the lake as we assumed. Apart from that, nice room and great for a quick stop as it has everything u need
Yaakoub, Familienurlaub (1 Nacht), 25. Dez.. 2020
The cabin had a seriously large amount of mould under the sink on the pipe. Adjacent to toilet paper roll. The internet was useless. The swimming pool was empty and filthy. It’s falsely advertised as 4 star. No clean towels provided for the second night of stay. The contact phone number on the key card is incorrect, we tried calling as had no hot water. So cold showers all around. On driving away noticed the minimal size of the hot water system tanks, definitely not suitable for 4 people to have a shower. False advertising and given a cabin without the lake view. The only thing this place has going for it is the receptionist who was both polite and apologetic. The name of the place isn’t even correct it’s taken up investment of another accomodation place combining them both. My complaint hasn’t been addressed. Very poor customer service and standards.
Reise (2 Nächte), 20. Dez.. 2020