We have stayed in many hotels in Flagstaff and none are as this location wants. I’m sorry, I don’t mean to Bad talk any business at any point. But it’s important for everyone to understand that if you’re looking for a decent place to stay yet hopefully you don’t find the same conditions as we did.
Right off the bat, the person who answered the phone was rude I’m not welcome in at all. It sounded like she was having a bad day or not too sure what category to put it under. We already paid for the hotel and we just needed to check in and it was just one thing after another until we realize that either we were not welcome and or this is something that’s just dysfunctional part of the service at this location.
Everything appeared to be old including the blankets pillows and furniture and the walls were thinner than most places that you can visit under the condition which I’ve kind of violate your privacy I think. (?)
I just will revert to the same old saying that if you’re going to pay for something you’re going to get exactly what you paid for.
Jose, Geschäftsreise (3 Nächte), 7. Apr.. 2021
My stay was rather uneventful but the thing that i didnt like and was unaware of because it didnt mention in their ad on the hotels.com app and that was an additional $7 per day fee. Dont know nor undestand what the fee was for since they didnt provide anything extra nor pool or whirlpool jacuzzi. Just another way for property owners to legally extort you out of an additional $28 in my case. What are you to do after youve driven multiple hours and all you want to do is sleep. Only choice would be to refuse to pay it and call hotels.com for a refund and start the process all over again from scratch.
Michael, Urlaub mit Freunden (4 Nächte), 11. März. 2021
The TV did not work. The toilet was broke within the first few hours of arriving. My key stopped working after the first night. I had to wait in 20 degree weather for the owner to come to the window.
Tyler, Urlaub mit Freunden (1 Nacht), 31. Jan.. 2021
Very friendly people work there and i was very pleasant to stay in this hotel
Familienurlaub (2 Nächte), 29. Jan.. 2021
Very disappointed in this location. Says recently renovated but that does not seem true, drapes and towels have holes in them, very old, the shower has the choice of cold qater with high pressure or a warm shower with no pressure, also a light was out, one i didnt need but still. However the main reason i would suggest avoiding this location is that it was clearly not cleaned. Someone made the bed and changed the trash bag sure but cleaning the shower, toilet, sink or changing the sheets i do not believe happened. I found long black hairs when I pulled back the sheets, then in the toilet more of the long black hairs. I flushed several times over my stay and some had been gone. The bathroom sink was filled to the top with water with the plug pulled. Then finally the shower had a pile of sand in it, it was a dark shower but i noticed when i turned it on the floor moved, thats when i noticed it was sand. These all tell me no one even lightly scrubbed any of these things, just water or a light scub would have fixed them. It seems someone made the bed without changing the sheets then called it good since at a glance it looked fine. I mentioned this upon leaving and i was told to tell them in the future and theyll switch rooms... not sure why i would do that if the people cleaning rooms are faking it. Hard pass staying at this place next time im in town, i undwrstand it is economy, but cleanliness is not something that should change, just amenities in that regard.
Reise (2 Nächte), 16. Jan.. 2021
I payed a bit more than $70 for a room. Compared to other hotels we have stayed at, this one is very expensive for what you get.
It’s old, the room had very old sheets, bathroom was freaking cold and there is absolutely no space or room to put your stuff, suitcases, etc.
Zp, Familienurlaub (2 Nächte), 8. Jan.. 2021
Allison, Familienurlaub (1 Nacht), 20. Nov.. 2020
Very noisy!! Walls super thin and outside had a lot of night time activity.
Reise (1 Nacht), 17. Okt.. 2020
There was nothing really unique about it and the toilet is the one thing that bothered cause it kept moving is was not still.
Norma, Familienurlaub (1 Nacht), 17. Okt.. 2020
Just what I needed for the trip."...........................
Reise (1 Nacht), 17. Okt.. 2020