6/10 – Gut
5. Jan. 2025
The 2nd room assignment was very pleasant
We had no problems with the room we ended up staying in (512), but the only reason I gave it an Overall rating of “Okay,” was because the initial room we were assigned was filthy (dust caked on the nightstand), half of the lights did not work, the tv did not work, and the comforters looked like they had been wadded up in a pile until they decided to put them on the beds. That first room should have been placed “out of order,” until all issues were resolved. I don’t believe anyone has stayed in there in quite a while, nor has anyone been cleaning it in quite a while— there must be a reason for that. Which is why I believe staff had to be aware that room was not up to par before we were assigned that room in the first place. At any rate— the lady at the desk was very kind and swapped our room for another one, with no issues. The new room was pleasant… no complaints. Photos are from the first room we were assigned…. (Rm. 513)
Verifizierter Reisender
Urlaub mit Freunden (1 Nacht)
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