Courtyard by Marriott Boston-Cambridge

This Courtyard Mariott is a typical US Hotel but it has some specials that are worth mentioning: First of all the staff is an excellent team. Most of them are working there for years. Also there is a fantastic japanese Restaurant in the hotel where you can spend a great time if you don't have the opportunity to leave the place. And then of course it's the location: you are quite central and have good and quick access to any place in Boston.

We were in town to visit our son. The bathroom was super small but the room was a nice size

Upon checking in we discovered that our room had a soaking wet carpet, most likely due to a leaking air conditioning unit. I reported the issue to the front desk, and hotel's stuff fails to react and try to fix the issue or to offer any sort of compensation for the major inconvenience. The carpet was so wet, so when you stop on it you can see the water coming out. Incidents happen, and hotel was sold out, but the front desk reaction or the luck of it has no excuses.

This hotel's staff is just incredible. We had a horrible experience the previous night at another marriots in downtown Boston. Upon expressing the horrible night we had, the worker checking us in bumped us up into a SUITE. The staff went above and beyond for us, and we will most definitely be staying here if we ever have to go into Boston again. It's a quick 10min drive to down-town Boston and is definitely worth the money.

Very clean and excellent customer service. We had two rooms and they offered to put us in our own corner together without even having to ask. They also gave us free parking because we were celebrating a birthday. I would definitely stay there again.