Delta Hotels by Marriott Grand Rapids Airport

Staff was rude, rooms were dirty, and pool was pure chaos. Broken slide. Bathroom had dust and hair in it. Side of bed had moldy old piece of chicken.

Awful hotel. Filthy dirty smelly room. I had prepaid for two nights and had to argue with management even after showing proof to keep my room for the second night. Went to the bar to order food and the bartender was rude. Waited over an HOUR for my food and to receive it cold. Both mornings, housekeeping knocked on the door at 8:30am and then didn’t even give us time to answer the door before walking in. Will never go back again.

Staff at the front desk was scarce. We had to wait a few minutes each time for someone to come. There was a bag left behind in our room that made us question how well things had been cleaned. But other than that the hotel itself was nice, had a modern feel in the rooms . I would stay here again.

Birthday, pool-party for my 9-year old granddaughter. She had a blast with her family and friends!

We had a great stay with great service. Couldn't ask for more.