Delta Hotels by Marriott Grand Rapids Airport

Kids overtook hot tub. Need an adult only hour. Slide does not operate always when pool is open only during certain times

We had an excellent stay there last weekend. We were there for a dart tournament and all of the employees were very helpful and friendly! Darters can be a bit of handful so I'm sure their job wasn't easy that weekend. Hotel was very clean and rooms were great. Wasn't crazy about the sliding bathroom door but oh well

Christmas shopping girls trip we stayed in the queen suite and it is great.

The staff here is extremely disrespectful. They complain and make fun of guests out in the open. The hotel is run down and filthy even though its just been renovated. Pool chemicals we’re left out for days were a child could easily get ahold of them. The manager seemed to care even less then the staff. Marriott Corporate themselves did not respond to our concerns.

I was given a bad room upon arrival. It was noisy and the outside door to the pool was unlocked and had tape on the lock function. I requested a different room and the hotel personnel could not have been nicer or more accommodating when they put me in another room. All personnel were very nice. The second room was much better than the original room I was assigned to. It was a pleasant stay.

Horrible locker-room bacteria smell in room. Service was pleasant, but waiting 25 minutes for coffee is ridiculous.They apparently did not staff for breakfast in accordance with bookings.

The photos online are a bit deceiving. The hotel was understaffed. The woman at the front desk, upon check-in, told me that she was the only staff person in the hotel. Made me feel unsafe as I checked my family in. The room, hallways and pool area were unclean as well...hair on the floor in the bathroom, exposed rusted pipes, etc. The lamps in the kids room of the family suite were unplugged. Safety hazard for children. The aesthetic of the hotel is upgraded and nice, but the upkeep is subpar

We had a fun stay on our vacation in Michigan. I was disappointed that the water slide was not working. This was the main reason we booked this hotel. This hotel was more expensive. Overall, I liked the family suite. The room was very spacious and I liked the separate room with the twin beds.

THis is a run down property, clean enough with upgraded bathrooms but the hallway and entryways are battered and in need of a fresh coat of paint. This makes the hotel less desirable, even by the time you open the door to your room. Like other Marriots, they did not clean my room the first night. That is always upsetting. Front desk staff was unapologetic saying they were understaffed. (who cares? I'm paying the "fully staffed" rate) TV remote didn't work. AC was loud and chugging along, day and night and the temp would get 5 degrees hotter that the setting before kicking on. Weird. Or cheap. All in all, it just felt like a run down second rate hotel and I will not stay here again.

The Hotel states that have an airport shuttle but fail to tell you the driver doesn't always show up. We had to wait for a cab and almost missed our flight. The gentleman at the front desk didn't seem to care one bit. I also found the hotel outdated and in need of a good cleaning.