Crowne Plaza Providence-Warwick Airport

The heating unit in the room was quite loud. It definitely can use an updated unit. The hotel is very clean, staff is wonderful, dinner at Alfredo’s lounge was superb..

Easy check in, friendly staff, clean & comfy beds. Would've liked 2 Queens instead of 2 doubles, and the pool was clean and nice, but needed to be at least 5-10 degrees warmer. My kids and I were getting blue lips! But would definitely stay again

During our stay apparently the curtain were being fixed in the room. We entered our room to find the curtain on the floor. We called the main desk and someone did come up and remove the curtain it was not needed at the time, so we were fine. During our stay in the room a man barged in the room with a master key, did not knock, came all the way in the room and said that these rooms were still being fixed with curtain. No apology, nothing, proceeded to the window after we explained that the curtain was already gone and we were fine with the ones there. Call the main desk to say I'm sorry and a free breakfast Very inappropriate, can't imagine what he could have seen. Very disappointing. I usually never complain about a hotel, but felt very violated

I've stayed here 3 or 4 times this year and it's an excellent value and a very comfortable hotel with all the amenities you could want. This particular stay was a little sub-par(probably due to being so close to Christmas with the hotel under-occupied) but hardly worth mention. I'll be back any time I have to stay in the area.

The hotel is very convenient and the staff were all extremely accommodating, professional and friendly.