FLC Halong Bay Golf Club & Luxury Resort

After booking, I sent a Facebook message to the hotel with no response. Seems like the only way to contact the hotel is via phone, but their staff are not strong in English. The hotel does not have their own transport service to/from the Hanoi airport. Hotels.com listed this as an amenity (during booking) but after calling the hotel, I was told they do not have that service. After getting passed around, I was told they can help in arranging transport via an outside company. Frankly, I was surprised it took so long to get this assistance from their team. The hotel is at least 3 hours from the Hanoi airport. Where a majority of their guests coming from? Anyways, when I arrived at the hotel, I was given a pleasant, warm welcome. The building and rooms are gorgeous. I was told the hotel is only 1 or 2 years old, and it shows. In the restaurants, don't expect answers to anything besides basic English questions. They all seemed like they want to help, but there's a definite language barrier. The overall setting is indeed gorgeous. The golf course was a great time and views were surely picturesque and memorable. The pool also looked nice, but it was a bit too cold for me to try during my trip. As I was leaving, I had a nice conversation with one of their managers, Alex, while the front desk processed all of the checkout paperwork. I'm happy with my stay, but only because I found what I thoughts was a decent deal on the nightly rate.

This hotel is like a castle on the hill overlooking the shanty towns below. By far the best in the area. The pool is outstanding and the food was very good.