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Hyatt Ziva Cancun All Inclusive

4.5 star property
Luxury beachfront property with spa, near Gaviota Azul Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Ziva Cancun All Inclusive

3 outdoor pools, sun loungers
Aerial view
Aerial view
Reception
Premium bedding, free minibar, in-room safe, blackout drapes
VIP Access

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Bar
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • 8 restaurants and 8 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Free children's club
  • 24-hour fitness center
  • Outdoor tennis court
  • Steam room
  • Children's pool
  • Pool bar
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
The price is $533
includes taxes & fees
$533 per night
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Club Ocean Front King

Club Ocean Front King | Premium bedding, free minibar, in-room safe, blackout drapes

Club Ocean Front King

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Double

Premium bedding, free minibar, in-room safe, blackout drapes

Ocean View Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 483 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort View King (with Sofa Bed)

View from room

Resort View King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 483 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Turquoize Ocean Front Master Double

Premium bedding, free minibar, in-room safe, blackout drapes

Turquoize Ocean Front Master Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 694 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King (with Sofa Bed)

Ocean View King (with Sofa Bed) | Premium bedding, free minibar, in-room safe, blackout drapes

Ocean View King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 483 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front Corner Suite

Club Ocean Front Corner Suite | Living room | LED TV

Club Ocean Front Corner Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 1087 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Turquoize Ocean Front Master King

Premium bedding, free minibar, in-room safe, blackout drapes

Turquoize Ocean Front Master King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 694 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up King (with Sofa Bed)

View from room

Swim Up King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
Sofa bed
  • 483 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swim Up Double

View from room

Swim Up Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
Sofa bed
  • 483 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Turquoize Sky Ocean Front Master King

Premium bedding, free minibar, in-room safe, blackout drapes

Turquoize Sky Ocean Front Master King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 695 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Turquoize Sky Ocean Front Master Double

Premium bedding, free minibar, in-room safe, blackout drapes

Turquoize Sky Ocean Front Master Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 694 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Dolphin View Master King (with Sofa Bed)

Premium bedding, free minibar, in-room safe, blackout drapes

Dolphin View Master King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 598 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View Double

Resort View Double | Premium bedding, free minibar, in-room safe, blackout drapes

Resort View Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 483 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Pyramid Suite (with Sofa Bed)

Premium bedding, free minibar, in-room safe, blackout drapes

Ocean Front Pyramid Suite (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 1316 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front King (with Sofa Bed)

Ocean Front King (with Sofa Bed) | Premium bedding, free minibar, in-room safe, blackout drapes

Ocean Front King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 483 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Double

Premium bedding, free minibar, in-room safe, blackout drapes

Ocean Front Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 483 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Turquoize Sky Swim Up Ocean Front Master King

View from room

Turquoize Sky Swim Up Ocean Front Master King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 695 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Dolphin View Master Double

Premium bedding, free minibar, in-room safe, blackout drapes

Dolphin View Master Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 598 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Turquoize Sky Swim Up Ocean Front Master Double

View from room

Turquoize Sky Swim Up Ocean Front Master Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 694 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean Front Double

View from room

Club Ocean Front Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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Pool
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Spa
Airport transfer
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The price is $685
includes taxes & fees
$562 per night
Dec 2 - Dec 3
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About the neighborhood

Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 2 min walk - 0.2 km
  • Cancun Convention Center - 7 min walk - 0.7 km
  • Forum Beach - 8 min walk - 0.8 km
  • Caracol Beach - 9 min walk - 0.8 km
  • Hotel Zone Beaches - 12 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Hooters - ‬7 min walk
  • ‪Mandala - ‬7 min walk
  • ‪The Moongate - ‬1 min walk
  • ‪Monkey Business - ‬6 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬8 min walk

About this property

Hyatt Ziva Cancun All Inclusive

With access to onsite snorkeling, Hyatt Ziva Cancun All Inclusive is a great choice for your beach stay in Cancun. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Moongate, one of 8 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 8 bars/lounges, a rooftop terrace, and a free kid's club. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

At a glance

Hotel size

  • 547 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
  • All guests, including children, are required to present a valid government-issued ID card at check-in.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite valet parking

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 8 restaurants
  • 8 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Tennis
  • Basketball
  • Snorkeling

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 3 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs

Special features

Spa

The onsite spa has 19 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Moongate - This restaurant specializes in Asian cuisine and serves dinner only.
La Bastille - This restaurant specializes in French cuisine and serves dinner only. Open daily.
El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Tradewinds - This steakhouse serves breakfast, lunch, and dinner. Open daily.
Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hyatt Ziva Cancun All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Ziva Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Ziva Cancun All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hyatt Ziva Cancun All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Ziva Cancun All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hyatt Ziva Cancun All Inclusive?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hyatt Ziva Cancun All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (12-min drive) and Dubai Palace Casino (13-min drive) are both nearby.
What is there to do at Hyatt Ziva Cancun All Inclusive and nearby?
Have fun with onsite activities such as snorkeling, and improve your game on the tennis courts. Additional recreation onsite includes basketball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hyatt Ziva Cancun All Inclusive also has 8 bars and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Hyatt Ziva Cancun All Inclusive?
Yes, there are 8 onsite restaurants, featuring Asian cuisine.
Does Hyatt Ziva Cancun All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hyatt Ziva Cancun All Inclusive like?
Hyatt Ziva Cancun All Inclusive is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes' walk from Cancun Convention Center. Travelers love the property's prime location.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Poor

Sangwon, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

TAEMIN, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nadja, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Meirav, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Eliad, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Hoai-Huong Linda, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nooshin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joon Young, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent all the way around
Mehrdad, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muy buen hotel
WOO JOO, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel and flight were excellent
Basem, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Reginald, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

The property was cool - they had dolphins where you could swim with them at a fee which was fun. Staff and crew were amazing, and always there to help. One thing I did not like is I did not get my room upgrade and I am a VIP member but they charged me $75 cash to upgrade and I could not put it on my card which I should have gotten for free so it seems like I got hustled for cash. The ocean front was nice though but it should have been free so I felt extorted.
janelle, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

JUSTIN, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The entertainment was amazing, always something to do for everyone. The staff were exceptional always seeing if everyone was good and having a good time. Big shout out to Gabriella, Jesus, Teresa they went above and beyond to make our stay pleasant. Thank you to Claudia and Anna for a great massage. This place has it all from beautiful beach, great pool, entertainment, food to even dolphins on site… simply amazing
Sandra, 8-night family trip
Verified Expedia guest review

8/10 Very Good

HYUNMOON, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

HYUNG JOON, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great place.
Roberto, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I loved everything about Hyatt Ziva. Amazing experience! Staff were sweet & kind. Food is great! The only thing I didn’t like was the adult party above the stage everyday, it took away from the “family feel” it was too much Adulting for our atmosphere below. Their music over powered ours. The adults yelling hootin and howling, The pool bubbles were landing on us. It just didn’t match our Family vibe below.
Jessica, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I loved the property and would definitely come back again. It was very clean. Beautiful, and the food was great. Only needs more entertainments specifically at nights. I still rate the hotel 5 Star. And the location is perfect. Walkable to all the night lifes and shops.
Farima, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay! Perfect for families!
Abijah Samanthia Amarra, 5-night family trip
Verified Expedia guest review

2/10 Poor

Not worth the price and property is crumbling
Old and very poor service.
Anthony, 1-night family trip
Verified Hotels.com guest review