The staff member with the 'cute' butterfly tattoos on her hands greeted us, well that's rather misleading, she gritted her teeth and glared at any form of contact with people. Definitely a very miserable person, and speaking to others they all agreed. All we heard from her was, our room number and where the lift was. That's it.
The bar area toilet was horrendous and stunk like it hadn't been cleaned in weeks.
The room itself was very clean and we had a quiet night, not like other reviews of loud people but we were on floor 5.
No towels provided like any normal hotel that has rooms of the exact type and exact price, nor was it made clear of this. No bath mat meant water was everywhere after the first person of 4 showered. No bin in room, which created mess piled in a corner, a basic bin would help your cleaners.
Overall, yes it's a hostel but you are charging hotel room rates for a hotel room with no services. Would boy stay again and would advise a last resort option for others.