The hotel has great sympathy, nice building and facilities, but there are several points that should be considered as soon as possible: the elevator doors are with the floor loose with risks of guests stumble and fall, an absurd that a hotel of this category still exists this kind of problem, the employees seem that every minute a host almost falls and nobody acts. Horrible quality of the coffee, at breakfast those industrial machines that produce a terrifying acid coffee of poor quality. I asked the desk clerk to talk to the manager, who said he was not available so I asked to send my feedback. I was very upset to be in this hotel for almost fifteen days, and every morning I did not have the pleasure of having a decent coffee, the biggest wonder at the beginning of the day, starting the day with a good quality coffee. Advice, modern machines hygienic Nespresso capsules known worldwide in gastronomy and hospitality. The cleaning staff, screaming in the corridors of the hotel on a Sunday morning, this is no go. I was charged 28 euros for a plate of rice with duck, when I complained that the price was out of reality, I paid 16 euros the real price. They wanted to charge me about 10 euros a day for the rental fee of the safe in my suite, that's a absurd, I never heard an absurdity from paying a fee for the use of the safe inside the room. Hotel Inglaterra, my stay was long, but you urgently need to change all this, because I felt cheated and just wanted to leave.