Hotel MX reforma

The check in process was messy and the hotel/agency made a mistake and there were problems with my reservation. The hotel alarm was also constantly going off, when I asked the staff - they claimed that smoke sensors were going off frequently and there was little they could do about it. The hotel is also in a very noisy area and there is heavy people and road traffic, so getting a good night's sleep will be a challenge.

It was good overall. The interior of the hotel’s multi-story lobby is very loud, louder than outside noises. I found this to be the worst aspect of my stay. They should try some sound-dampening textiles, because it’s all hard surfaces and even quiet talking and chair moving is audible from inside the rooms with the door closed. Other than that it was good for the price and extremely well located.

Overall the hotel is not bad. Staff was excellent. Location was great. But the noise. There’s a club located right next to the property and you can hear it. I was on the 3rd floor and I heard everything and I’m not a light sleeper. It’s a shame because I would give it a 10/10 if it weren’t from all of that music and base.

The point of a hotel is to get a good nights sleep. This isn’t possible here due to the noise from the clubs and bars. Therefore defeats the purpose. Breakfast is basic. Rooms are great. Wouldn’t stay again due to hotel noise caused by its location.

Highly recommended except for noise level of the area (mostly from proximity to night clubs; traffic backs up in early a.m., generating lots of blasting of car horns)