Royal Service at Paradisus Punta Cana - Adults Only All Inclusive

I purchased the Royal Service because I was told I would have a Butler. I looked up the definition of a Butler and it's defined as a male servant. I was there Friday night, Saturday night, and a portion of Sunday....................I never saw a Butler

Upon my arrival, I was greeted with a tropical drink which hit the spot! I was introduced to my private butler and then taken to my bungalow. He showed me all the amenities in the room and presented me with a gift...a small bottle of Mama Juana! He handed over a cell phone which I could use to reach him directly at any time. I went off to the pool where I met several people from around the states and had a great time. I am definitely going back before summer is over!

Very good service, good food, but rooms definitely must be updated. Hotel is probably from last century, and all they change is TV, but even that was working from time to time due to bad reception. Very loud Air conditioning, huge noise uncomfortable bad, mattress must be from last century, or even older.

Nice dynamics as couples quickly would bond with new friends. Service was good on the beach and along the pools, as staff would constantly be around. Did not like being mislead on the purpose of a "tour" me and my girlfriend were duped into taking, which turned out to be a pitch to buy timeshare options into the newer Paradisus Barcelo Circle project (nice rooms/layout though). Was a miscommunication between staff at one of the restaurants as the waiter thought there was no charge for a $60 bottle of wine after I told him the charge was missing. On the way out the main greeter stopped me to bill me for it. Just need better coordination to avoid any misunderstanding. I was there only 3 nights, since my main party was at another resort the rest of the week. Folks that stayed longer may have a better feel for the stay. Had a good time overall.