La Loggia della Luna

After we walked our luggage from the train station we were met by the proprietor, we were told there was plumbing issues and that we would have to walk 5 mins... no apology, no offer for compansation, no help with bag, 5 mins turned into all the way across the city (had we known we would have taken ferry instead of hauling our large luggage through an over packed city with lots of steps) This is after emailing us the previous dy to find out when we would be there, which would have been the time to tell us we would not be staying in the place we rented. The place that we were put had no shared kitchen, no amenities, and the TINY bathroom didn't drain, very bad experience, with no apology or anything to make it right.

Tiny room, SHARED kitchen and living area (misleading in their description), and thin walls (little to no privacy)

Really good. Friendly staff and perfect cleaning. Only 15 min walking from the airport and 20min bus from Venice santa lucia

TERRIBLE CLIENT SERVICE, literally this agency is only revenue focused and not at all in client experience focus. I asked for some flexibility on the checkin process and the answer was a NO, I asked for the wifi to be checked since it was not working NO ANSWER. Finally checkout time for them is max 10 am, I asked for some flexibility on checkout and they allowed only 30 minutes more. At 10,15 there was already someone knocking on our door hurrying us to leave. Hope they check their processes and specially their concierge and frontdesk area.

Very well renovated old house in Venice. We have the chance to experience to stay in really local house of Venice. The location also very easy to access, walking distance to most of the famous area in Venice. Nice food with cheaper price can be found within this area

I booked this hotel as the photos looked great. On arrival, during our stay and on check out we didn't have any staff members of the hotel present. We then resulted to WhatsApp messaging and calling the number if we had any requests or issues (e.g. When our shower was leaking - which was quickly fixed the day after we notified them). We found the room and toilet quite tight for space too. Overall we were quite disappointed.

La Loggia was great for a brief stay in Venice. It’s an easy 10 minute walk from the train station, and it’s clear from the street that it’s the correct door. Mauricio and Laura weren’t there right when we arrived, but left keys and were there shortly after. The room is small but very clean, and the bathroom was fantastic. The shower was great. Would definitely stay again!

It is a great place, nice and clean, close to everything even to a ferrovia station. Monica was a great host, we really enjoyed our stay in Venice. Super recommended!

Very convinient location close to the train and bus stations. Also walking distance to Venice main attractions. A lot of restaurants, coffee places and shops around. Just google the address and review the streets before go because most of the GPS gets confused in Venice. The lodge is small but cozy. Only 4 rooms. 3 on the 2nd or 3rd floor(not sure how they count there) and the junior suite one floor up. So be prepared for narrow stairs. The rooms are modern, lovely bathrooms, windows, tv, air conditioning and a good bed. Coffee and cookies always available in the pantry area. Communication with the owners was excellent all the time. I really recommend this little paradaise in Venezia.

A bit out of the way of the center of Venice but provided a bit of a quieter stay. Everything was clean and the bed was comfortable. They are very accommodating as well.