Le Casablanca Hotel

1. Der gebuchte und bestätigte Transfer vom Airport zum Hotel ist nicht erschienen. 2. Das Restaurant war um 23:30 bereits geschlossen, die Hotelbar schloss um 24:00. 3. Das im Preis inbegriffene Frühstück befand sich beim Check-Out mit unverschämten 600 MAD (60 CHF) auf der Rechnung. 4. Der Rechnungsbetrag wurde meiner Kreditkarte doppelt belastet. 5. Normalerweise gehe ich ins Hyatt Regency ... dabei werde ich künftig bleiben.

The bathroom was poorly designed with a shower that floods the entire bathroom due bad drainage in the shower. Upon checkout the front desk tried to upcharge for breakfast which we already paid upon booking the room which we spent 15 min arguing over. They wanted proof from the email confirmation so there’s big disconnect here between hotels.com and the hotel itself that’s very upsetting and will deter us from future business.

Nice hotel but you have to check before reservation if there is a private party on the garden (near the swimming pool). If yes, garden acces is closed and it's impossible to sleep before midnight

Excellent Hotel in Casablanca. We enjoyed our stay at this Hotel for 6 nights. The room was perfect and clean. Service was great. The breakfast was very good with so many choices. We had a small complaint the second day at breakfast because of a small delay in getting our coffee, hotel was crowded. But next days we had a royal treatment instead. The Hotel is located in a quiet area of Casablanca. Great.

Good hotel. Average service. No white wine and ran out of beer. Slow WiFi

The hotel is very Well located. Many Cafés and restaurants in the area. It's clean and the bed is very comfortable. Free nespresso in the rooms. Nice balcony for a coffee break or dinner. Size of rooms is above average and the bathroom is very new and clean.

This hotel is a gem from the location to the atmosphere. I discovered this hotel last year while visiting my hometown & fell in love with it. Everything about it is perfect and surrounded by the best cafés & restaurants in town. The staff is always smiling and so polite. I am looking forward to my next trip and to visit Casablanca knowing I have a terrific place to stay and always feel welcomed.

First trip to Morocco. We got to Morocco a day early for our organized trip with OAT. It was a nice night in a nice hotel with a friendly, efficient staff.

This was a fun vacation with friends and we truly enjoyed our stay. I would highly recommend this hotel.

Pros: Great restaurants in the hotel. The french cuisine was superb. The waiters at both the indoor and outdoor restaurants were extremely professional and kind. I travel a lot, and I have to say that this hotel has the most comfortable bed/bedding I've ever slept on. 10 out of 10 on that. Cons: I made a reservation for the pool view, but did not get that view. The manager said that they went with my original booking. That booking, however, was cancelled by me. I re-booked a new room and that was the pool view, but didn't get that view. Also, concierge was kind of all over the place with giving advice. Day and night crew, that is, weren't on the same page. Daytime personnel would say one thing, and the night personnel would say something else, which overall mislead us in many ways, so much that we didn't even get to see the Hassan II mosque. The night staff reassured us later that we could have very well seen the mosque in daytime despite his daytime colleague telling us otherwise. Similarly, train/bus information was incorrectly provided to us in the daytime, night crew gave us the correct information the next day prior to our departure. Perhaps concierge should be trained so that they are on the same page with giving advice. But overall, the hotel was lovely and I still can't get over that amazing bed!