TownePlace Suites New Orleans Downtown/Canal Street

The hotel is beautiful, the bathrooms amazing and the location in relation to the French Quarter is not bad at all, however, beware of Valet Parking. The hotel has a public lot next to it for $20 per night; the area has many homeless individuals laying about so we opted to pay $30 for Valet instead. Thinking it was safer, boy were we wrong. My wife had a pair of Fendi Sun Glasses that she placed in the armrests glove compartment while driving to the hotel. While unpacking the luggage from the back, she forgot to grab the glasses but the car was already removed by Valet. She said man, forgot to grab the glasses while we were in the elevator but said, we'll grab them tomorrow. We ordered the car the next day and the glasses were gone. We filed a report with the Valet Company but hotel management was not even courteous enough to come speak with us about the negative experience at their own hotel. We are currently waiting on an internal investigation being conducted by the "GoPark"by Parklink Valet Company.

Delicious breakfast, quiet rooms, fast and secure elevators and the best valet staff!

Hotel itself was very nice updated and comfortable. I was unaware of the no parking and had to pay $20 for less than 12hr of parking next door due to Saints game.

This hotel.come charges double of what you would really pay at the Hotel it self. Never Again.

We stayed two nights here and the staff could not have been nicer or more helpful.