Arrived at the hotel on Christmas Eve, checking was very easy. The reception staff were helpful and described all the amenities to me. The first question I asked was about the room (twin or double beds?). It was a twin. I asked if that could be changed, and it was that day without an issue. When I got to the room I found it very clean. There was a separate section where I had a sofa and TV, sliding doors leading to a patio area with chairs and two sun loungers. The only criticism I have is the safe in the room, and to be honest I haven’t travelled in Europe often; but having paid for “Premium Suites”. I would not expect to pay extra to keep your valuables safe.
The adults only pool and bar area was very quiet. The staff were very attentive, helpful, friendly and funny. The lunch was similar to pub food, but what I had was very nice. Evening dinner was in the adults only dining room. It was a buffet style restaurant with plenty of choice for fresh and pre-cooked food. There was a wait for the freshly cooked fish or meat, but that wasn’t an issue for me. I cannot comment on the evening entertainment as I did not attend any of the shows. The adults only bar was good.
In the morning, breakfast was served in the adults only dining area; it was again a buffet style breakfast and with plenty of choice. The omelette/egg station was very popular, with chef Jose being the star of the show. Nothing was too much for him. This was also true of all the staff throughout my stay.