Grand Papua Hotel

Uncomfortable due to a lot of flying insect in room and smelly bathroom

Stayed in the executive king room, was small and not so luxury, expensive for what you get, had breakfast included in package but hotel tried to charge on checkout, food is expensive and chef can't cook a steak properly had two dinners there and decided to eat elsewhere for the remainder, for an extra 80 Kina per night I would recommend Stanley hotel, much better rooms and hotel facilities, the pool here was small, for a hotel built in 2011 it's run down and the hotel moto is " we didn't invent luxury we redfined it" well big thumbs down on that! However the staff are pleasant and friendly big thumbs up to the staff

Enjoyed the stay

The only thing that's consistent at this hotel is their bad service and inaction to feedback and reports. Be careful with valuables or items you leave in the room, place in the safe and lock the luggages if you don't want to 'misplace or lose' any items. Bathroom smelled murky with cockroaches. Some gym equipment needed repair but had a great view overlooking the beach. Location was walking distance to Ela beach and close to where the APEC building is. Would I stay again? Absolutely not. Go over to the ela beach hotel or the crowne plaza nearby. Money is better spent elsewhere with better service, food and security from the staffs.

Absolutely amazing stay. The rooms are clean new and airy. The service was excellent. What separated it apart was I encountered an issue and they resolved it which showed they care about customers. The location is probably the nicest in Moresby with views of the water but not near the airport however free shuttle is included. The restaurant was nice and good food as well.

The staff and conditions were great, as always. Some menu items not available at the restaurant, but overall a good selection and cooked to taste and perfection, especially seafood (grilled garlic prawns were delicious, as were the drinks). Had to call manager because I got sick with the tobacco smoke smell.in the bathroom, wasn't even able to use it for a while around 6-7 am. We had to open window and door to air and almost had an asthma attack. Hotel guests next door, below and above were smoking and only got a mild warning. I truly believe that this will not stop until there are consequences in this non-smoking hotel, such as enforcing fees and/or even telling people to leave if they will not comply with the rules. This is not about preferences, but about.a health hazard. Thank you

Always a comfortable place to stay in Port Moresby

Have stayed at the hotel before for business. The staff is very friendly. The rooms are clean and good. Breakfast good. The hotel is secure which is needed in POM. The hotel does have a shuttle to and from the airport. My company supplied secure transport to and from the office. A good hotel to stay at in POM

Stayed on the women-only floor.Few hiccups - flight late so shuttle bus had been and gone, couple of maintenance problems in the room quickly fixed. Otherwise top hotel. Staff delightful, warm and friendly.

No nearby mart. However nice view facing the sea