The establishment is very well designed, great infrastructure. Decor in both common areas and rooms is rich and clearly no costs were spared during the initial setup. One of the best appointed rooms I have stayed in in this price range. Staff was very friendly. Well stocked honesty bar.
However, general upkeep and cleanliness is problematic. Weeds were growing all over the paved areas. Building needed some serious painting - some areas had gone green. The fountain was green and lacked upkeep.
Upon arrival, my room's floor had not been swept with pieces of rusk from previous occupants still lying all over. Two of my pillow slips had visibly not been changed from previous occupants. These matters were however swiftly attended to, but made we wonder what else was not properly cleaned. Perhaps poor staff performance?
We were not spoilt with choices at breakfast. Although hot breakfasts were served, there were no cold meats, cheeses, yogurt or even fruit. The price tag which was charged for breakfast, warranted more options. We found cheaper and much better somewhere else.
I will stay again as the environment is really great, luxurious and relaxing. More attention to detail and staff effort would add just that bit extra for the perfect stay. Staff might want to get to start cleaning as opposed to lazying around as observed on a few occasions.