ibis México Alameda

The hotel is very busy and crowded. The bathroom in the room has a strong unpleasant smell. The room is small.

Staff super friendyl. Food is available on site, so this is very convinient.

The stay was quite good. The reception staff a bit harsh. The lady, in the blue uniform, seems to have difficulty in smiling. The gentleman with the sport grey-brown sweater needs a new uniform.

It was ok

Location is great because everything is close by. Room is a good size, but unfortunately, the bed is not comfortable at all. It's basically the mattress box and an extremely thin, firm (hard), not cushioned at all mattress. No where near comfortable. Staff was not very customer service oriented either.

Great location with bus and metro station nearby. Roughly 20 mins ride to the airport. Feel safe around the area at late night. Clean room.

Room was clean and comfortable. Hotel is walking distance to the park, churches, museums and restaurants. Breakfast food was filling and healthy although there was not much variety. However, our experience in this hotel was not good because of the following: 1. Defective aircon in our room on our first night, although we were given another room late at night after several attempts to fix the air con 2. No WiFi for 2-3 days 3. Elevator was slow and usually one out of 2 elevators was not working In summary, this was the worst IBIS hotel I have ever stayed in. I have stayed in IBIS hotels in Madrid, London, Dubai and New Zealand and I was very much satisfied with these hotels.

Nice hotel, good location.

Great location close to beautiful park and plaza.

Great location, cute little boutique hotel in the nicest part of town. Very clean, and they were wonderful for our dogs, have a little outdoor area in the back with grass.