Grupotel Gran Vista & SPA

Rezeption: perfekt...freundliche Begrüßung und man wurde gefragt, ob man was trinken will Zimmer: alles ok Reinigung: perfekt...es wurden auch Handtücher gewechselt, die nicht auf Boden lagen--> muss nicht sein. Pool 1 - (direkt am Hotel): zum schwimmen, etwas wärmer als die beiden anderen Pool 2 - Kinderpool ---> für Kids OK Pool 3 - schön angelegt, TOP Räumlichkeiten zum Essen: Kantinenflair...hier könnte man bestimmt mit wenigen Details es etwas ansprechender machen Essen: viel Auswahl --> TOP

Zimmer und viele Bereiche renoviert; sehr gutes Housekeeping. Abzug gibt es für die schlechte Schallisolierung der Zimmer zum Gang. Service in der Bar muss schneller sein.

Our transfer took hours (not arranged by the hotel) but we were met with a smile, fresh orange juice and a cold buffet - even though it was midnight! Hotel was spotless, staff always friendly, and facilities well maintained. Food was high quality and a good variety for both breakfast and dinner. Only minor fault from my perspective was the lack of labelling in the dining room - no allergens are highlighted which makes it difficult to tell what’s safe to eat when you have allergies....perhaps this can be addressed?

Great hotel, good spa, spacious and clean room . Helpful staff. Perfect food.

I booked this hotel for the final night of our holiday after staying in a Private Villa. My selection was based on the excellent reviews on Trip Advisor and Grupotel Web Site, together with the reasonable price for such a hotel. We wanted a finalie to end our holiday with and we were not disappointed; we were allocated two rooms next to each other facing the pools/garden (as requested - Thanks), these were in the apartment complex and were fitted out to a high standard (think 4 Star hotel room but with lots of space, kitchen area and very large balcony). The rooms and whole complex were very clean. A fantastic Restaurant with a massive choice of self serve buffet style food together with chefs cooking to order (meat, fish, omelette, etc.), even Cava at breakfast! Plenty of space in the gardens to have your sun beds positioned where you want, and lots of shaded areas provided by the palms if you don't want to feel the full power of the Mallorcan sun. We also experienced the Spar which was a nice added bonus. Overall a fantastic hotel with excellent facilities and service. We would not hesitate to book again.