The Torrance Hotel

Beautiful room very comfortable and clean which had everything you could think available. Coffee and tea facilities were great and nice touch with the chocolate biscuits. They had a well stocked mini bar and the prices for it seemed reasonable. The en-suite is one of the nicest I have seen in a hotel with a jacuzzi bath and twin sinks. The breakfast was lovely and all freshly cooked which is a nice touch. Would definitely stay here again.

Lovely stay over

Awful hotel in my view. Is advertised as business hotel but wifi not available in the room and no desk to work at, there was a table that was full of kettle and drinks tray so I had to work sat on the bed which is not comfortable. The sheets were stained with some brown marks and there were a lot of dusty cobwebs. I did show the dirty marks to reception (photo on my phone) and I asked for another room with a desk but was told they don't have them, yet a desk is listed on room, so in my book the room description is misleading. I ate in the bar with some friends and the food in all of our opinions was poor, with only 1 rushed member of staff on duty. In the morning the shower only worked on maximum temperature so was not useable, I was so disgusted that I didn't have breakfast but no offer of a reduction. I have stayed in much better hotels for a lot less money. I don't see how others have rated this hotel so highly, maybe I was just unlucky but the attitude/lack of resolution was still poor

Very relaxed and comfortable would definitely recommend to family and friends

The hotel has taken double payment, 5days on and still waiting for refund. I have now contacted them 3 times regarding this issue.