Redwood Inn

Quiet, clean room with nice breakfast bars in room for a quick bite before getting on the road.

Fair

We stayed at the Redwood Inn to Attend a 70th birthday party for a friend. All we did was sleep in the room. It was perfectly comfortable, adequate, and the treats were a nice gesture. I would stay here for again if I just needed a place to stay. If I was looking for a place to hang out during the day, I would go somewhere else.

I got attitude from the desk people when I requested extra towels. I asked for two extra the first night. The staff did not leave the same the next night and when I requested the two extra towels, the staff was rude and unaccommodating, but delivered them the next day. Additionally, the shower drain was broken. It did not stay up, so the water from the shower collected and I had to get on my hands and knees to drain the water - all with two broken toes. I called and requested this be fixed at 8:55 on Saturday and was told it would be taken care of. Imagine my surprise when the next morning it was not fixed and my children and I were delayed for 20 minutes trying to leave the hotel and we were late leaving and getting to where we needed to be. As it was raining, I sent my daughter into the office to leave the keys and ask for a final bill. She was told I already received a bill and they would not give another. I did receive a bill when I checked in, but did not know if there were any additional charges, as they would not give me a bill and I have too wait to see if anything shows on my bill. There were snacks left for us. I don't know if there were additional charges to use them or not. If there wasn't any extra charges, it would have been nice for the lady who checked me in to mention it as a courtesy. And for goof measure, the Wifi did not work! It was not a pleasant experience, and I will not be running back to stay at any Redwood Inn in the future.

The place was an adaquate budget hotel located on a busy city street in a commercial area. It was only a mile or so from a nicer area of town that had restaurants and a shopping mall. Room was clean and the bed was comfortable. I was there during the weekend of the Santa Rosa Ironman Triathalo and hotels were charging premium prices. Price at the Redwood Inn was much lower than all the other hotels/motels and other than the somewhat sketchy area it was a good value.