Hotel Tramonto

We stayed at this Hotel as last stop on a Monkey Tours week long trip. We decided in advance to stay three extra nights as all the other hotels on the tour had been so good we thought we couldn’t go wrong! On arrival we found the hotel common areas packed with children anddogs. The swimming pool was situated three feet outside the door of our room! At 22.00 on our first night there was a power failure and the power switched to a generator right next to our room! On complaining the receptionist although saying there was nothing she could do kindly called the Manager from off site. He explained the predicament that some of the other guests would be unhappy if they switched the generator off - as the A/C would not work!! He was extremely professional and reassuring and somehow made a bad situation seem tolerable. We were offered a refund and a review of the situation in the morning. The power came back on about 01.00 and the noise stopped. Next morning we were offered a sea view suite for the next three nights and drinks tokens for the bar. By lunchtime the hotel had emptied with only a dozen or so guests left. It was bliss in a beautiful location right opposite the beach! The staff were wonderful, friendly and helpful and kept asking if all was ok now - including the Manager Fabian and the bar/restaurant manager - also Fabian who looked after us very well indeed. Unless you are a family we would not recommend a weekend visit but the weekdays are fantastic for a relaxing break

Average

We had $600 stolen from our luggage, what need is there to say more.

The hotel did not live up to the picture posted on the web-site. The pool was nice and I liked the location. Overall the hotel could use some updat.

Good seaside accommodation. Nice staff especially Selene.

The hotel is very nice. Clean, well located, very close to the beach and very safe, far away from the noise of the downtown. They must take care about the restaurant hours. They first said 9:30 for the kitchen and then 10:30 for the bar, but the employees was in a hurry to go out and since 9 pm started delivering the bills to the customers. Bad point.

Good value, clean room, awesome shower, lovely pool, convenient restaurant, very nice staff, beautiful beach across the street. Just know you shouldn't swim there. Very popular with surfers, some seem to park in front of the hotel, spoiling the view from the street level outdoor seating. But there is seating on the second floor patio, and on the beach itself. Laundry service available, free drying, $1/item wash. Hotel can book tours for you, busses will come pick you up in front of the hotel. I liked the hotel and would return, though I wish there were a small fridge and microwave in the room. I liked that there were no partiers here, it was definitely quiet by 9:30pm. Good breakfast, and nice to have the option to dine there too. My traveling companion likes the room warm at night, I like it cool, no problem we turned on the AC and she used one of the extra comforters we found in the closet.

Very nice hotel. A little strange being out in the open not near other hotels. Wish we could've stayed for more then one night to enjoy more of the amenities.

We were a family group of 4 aged 18 - 55, staying in 2 rooms. The hotel was easy to find using a navigation app and is in a great location. The reception staff were friendly and welcoming. The rooms were a good size with 2 double beds and a small balcony. Breakfast is the usual Costa Rican offering and just right for a day of activities. The restaurant and bar staff are pleasant and helpful. The beach is across the road from the hotel and the pool is great for kids if the sea looks too rough. As the tide goes out there is a danger of undertow but as the tide comes in it seems to push you to shore so appears safe for confident swimmers. There is no life guard on the beach or at the pool. There are various trips you can undertake, we opted for an early morning visit to the local park for animal viewing. It is easy to pay on entry and we hired a guide which was the best advice, we saw animals and birds we would have missed and it provides income for the local community. Crocodile bridge is also worth a visit. This hotel suits couples and families. A single traveller may find it to be too far from local nightlife.