CHIC by Royalton Resorts - Adults Only, All Inclusive

We loved our stay smaller resort which was nice. Staff was on point, vibe team was great I would def recommend.

I would first like to start by completing the staff. They are very good people that care about service and your stay. When arriving at first glance the place is beautiful. check-in was easy and fast. Once I got to my room then the problems start to surface. The room looked dated! It definitely need some updating. The smell of the room was horrible! After speaking with other guest it seem to the on going them. There are three sections at this location. Most of the pictures you see on the website are from the diamond area and mansion area. Not the common rooms so don’t be fooled by the website. That’s not a very big resort in comparison to other but it’s just okay. Also on the website the hotel list several restaurants with different cuisines. I stayed for for 5 days. One restaurant never opened and the other two were open for one day. Most of my meals were from the buffet. The food was just okay but less selections of previous resorts I have visited.

Is a nice option for couples, very friendly, Bartender are the best, nice show at night, buffet is really good, room clean and contemporary. Just one exception please don't go to the italian restaurant, if you decide to go, try the pizza and run. In the entrance I say I'm allergic to crustaceans, we order mussels and fried calamari, 40 min waiting only 8 mussels and half of them empty, thereis no more calamari and they send shrimp seriously? I said I'm allergic... 20 min more for the main course, shrimp risotto undercooked, fettuccine carbonara no flavor, 5 pieces of bacon, little bit of cream, disaster, we just left the restaurant. The chef need a very good training in Italian food rush!

Air conditioning is unnoticeable in their main restaurants and disco. Is unbearable.

The room I was initially place in had broken tile in the bathroom and the overall maintenance was lacking. I booked 68 people for my bachelor/bachelorette. The rooms were all supposed to have double beds but they gave most of us singles. Out of the 15 rooms that had this issues, they only resolved it for one room. The pool and night time entertainment was poor. The music was bad and the games weren't exciting at all. The pools and jacuzzi close at 7pm. We were very disappointed by this. The entertainment staff lacked energy and imagination. The EXCITE nightclub and resort in general were dead. The staff couldn't assist with basic things without having to get permission from a higher authority. We mad the best of it but I would not recommend this resort to anyone, I've been the Dominican Republic on four other occasions and this was the worst. The Hard Rock in punta Cana is amazing and well worth the extra money.