Own Grand Palermo Soho

The staff at this hotel speaks excellent English and is incredibly helpful. The room and the breakfast were lovely. The street it is on is a bit noisy. It is in a great location to walk the city.

The staff was very courteous. Bathroom was a big disappointment. 1- Upon check in the toilet had dried urine stain on the seat 2- The bathroom had a smell of urine. 3- When showering the bathroom would flood 4- The shower itself was dirty, maybe mold along the edges

We enjoyed our stay at this hotel. It is in the heart of Palermo and near nightlife and the famous Don Julios. The staff were friendly and helpful. The rooms were big and clean, we paid for a balcony room but we did not use it as it was tiny and not exactly picturesque. Our room was cleaned each day and we had clean towels each day, too. The pool area was not as clean as I would have hoped. The pool was dirty and had tiles missing - This was a disappointment. I would recommend this to anyone who is not going to spend much time inside. The subte is a 5 min walk and can be used to easily reach the city. The rooms are clean and comfortable so I couldn’t ask for more.

Was really looking forward to staying at this hotel. On arrival the hotel was heaving and we got no help with bags (which was a lot after traveling for 4 weeks). You can see that this has been a good hotel which is now in need of some upkeep. The pool was missing loads of tiles. The front door to hotel was bent and twisted and poorly designed. Two TVs in room but only one remote control. Air conditioning didn’t work. With a little bit of maintenance and thought this could be a great hotel again!!

Great stay in a great location