Rome55 - Piazza di Spagna

I have never written a negative review before, but please take this warning seriously. This was the worst hotel experience I have had in 20 years of traveling and staying at hundreds of hotels. They double booked my suite and put me in a regular room in the middle of the lobby. They treated me nicely and acted as if they cared and were willing to correct the mistake. They told me they would move me the next day and compensate me, but then said sorry it has been booked again and we will figure out how to compensate you. They also promised to give a complimentary airport shuttle upon my check out, however when I needed to check out there was nobody at the hotel and they didn’t give me my refund or have a car for me. I had to rush to find a taxi and barely made my flight. Not only did they lie and steal from me, but there were bed bugs, which they deny but I am covered in little itchy bites. This was the worst run hotel by people that only care about making their money and not keeping their word. I cannot believe that they can get away with this. Avoid this place at all cost. They know how to scam you and keep you there in order to disqualify you from receiving a refund. The worst hotel for way too much money. Stay anywhere else in Rome. Hotels.com gave a small voucher as an apology, but not nearly enough for a long term high volume customer that trusted their website and its representations.

Awesome place to stay , close to everything and staff are so helpful , highly recommended

We loved Rome55 for its location (right across from Spanish Steps!) - comfort, but especially for the welcoming and helpful environment provided by the owners. We’ll be back!! Oh yea, great restaurants and shopping outside your door!

We had a wonderful stay at this boutique hotel. The location is on a nice street and within walking distance of all the major sites. The room was a nice size for Europe and it was clean. This is a family run hotel and everyone was incredibly friendly and helpful. We would recommend this to all our friends.

Our stay was made perfect by Rome55♥️