Hotel Astor

The customer service was not pleasant. I wanted to add a person, add another bed. I was going to pay for it but they said no because i had bought it through a site. However, I had noy paid for it they charged me the full amount there, how are they going to tell that they cannot charge me more for the additional person. The room was not clean, bed was hard. We asked for an iron and the staff seemed like we were asking for something way out of their job description. The area is close to the nice area. But the actual street is on was not at all ideal for walking.

Great location

Not so nice area. Room is in bad condition. TV doesn’t work. Bathroom electrical twitch was broken. No darkening curtain in room. Noisy area.

Nice hotel

Terrible beds, not great customer service as I asked for extra towels and they didn't either have it or didn't want to give it.