Homewood Suites by Hilton Dallas Downtown, TX

It was very nice &Quiet my husband and myself really enjoyed our stay !! Everything was great &super clean!! We will be back !

I booked this room because my husband was having surgery at UT Southwestern. Because of the COVID I wanted a safe place to cook and not go out to eat. The kitchenette was just what we needed.It was perfect for us! The only negative was the parking was $30 a night..... which I’m sure had to change because of the lower staff & COVID.😃

At first we could not come inside the entrance door after a long drive, we stayed about 5 mins till someone come out to let us in for checking in. The room was ok, as expected from Homewood, the next door occupant was rowdy, rough, and extremely noisy from partying, complained 2 times in the reception desk, did not sleep well, at least we thought we could get a good breakfast but carry out breakfast was such a pity (apple, 1 bottled water, and breakfast bar). The staff apologize for the noisy neighbor, but they should not allow partying since it should follow social distancing. They should improve since they are in downtown area. We usually stay at Homewood suites in different locations in Texas. But, definitely not coming back to this place

It was great , loved the place 3rd time staying at this location! Most definitely recommended!

Service was amazing! Made us reservations at an awesome Steak Restaurant a few blocks away for our anniversary. Very friendly and helpful with everything! Will definitely stay here again.

The service was excellent, however, the beds were not comfortable at all (could feel a spring on my hip when i laid on my side), and the AC would click really loudly all throughout the night.

I booked this hotel because of the amenities offered. That was the only positive of our stay. Beginning with check in and waiting an hour for one of my two rooms to be cleaned when I was told 15 or 20 minutes would be the max time. Then to go into the room to find water damage and mold growing along the upper part of the windows. I also requested an extra pillow for the pull out sofa bed and was told there were none available. During that call I requested additional towels since we were short for the total people I booked for the room. Those never came. I requested again in person at the front desk and they came an hour later. The breakfast was OK and the evening social was nice. The kids did enjoy the pool, basketball court, game room, and fitness center. All in all, the amenities are the saving grace of this hotel. It desperately needs updating and renovations to be up to par with others in its class.

Good location, clean room, good breakfast

My family and I were really surprised by the quality of the hotel. Although I was only one night on an unexpected stay. We will definitely seek to staying here again should we be in the same area. Thank You!

The room, lobby, and other areas visited were very clean and the staff was very friendly and helpful. The free, continental breakfast was delicious and very diverse. Also, the hotel is convenient to many areas and is within walking distance of many great restaurants. The only issue I had with this hotel was the elevators. Out of the 3 they had, only 1 or 2 was working at any given time. I would definitely stay at this hotel again.