Authentic Hanoi Hotel

The room i booked and the room given was totally different, i booked a room with window but the room given me was no window and AC was bad. I was literally sweating next day morning and asked them to cancel my booking, then they agree to change my room. Beware of the Front Desk Guy who manages the hotel in the night time. I asked for room service food at around 11 PM and he didn't mention he has to order outside and given me a offer that only pizza is available and he charged me V.Dong 450,000 for medium size pizza. Next day when i informed this to the receptionist she surprise and call the manager to sort out it, i got back V.Dong 150,000 after few arguments. Not trust-able place , i will not book this hotel in the future

We stayed in a few hotels in Hanoi and honestly thought there was better value to be found elsewhere. We were only at the Authentic one night - location excellent, rooms and breakfast very so so. There was also a very expensive cigar bar upstairs. A bit out of character wit( the rest of the hotel.

SMALL ROOM, SMALL BED

Excellent staff! Excellent view from the bar and a good restaurant. A perfect hotel for a no hassle traveler! Only thing I recommend is to change the restaurant timing just in case travelers check in late at night and they might want to order food/beverages .

Great staff and service. The hotel is centrally located in the Old District near a pretty lake. There's a passable restaurant on the top floor with a very small outdoor balcony and the view from there is really pretty. These are the positives. On the downside, there was a terrible double bed that was really just two uneven single beds pushed together. The real deal breaker, though, was the fact that my room REEKED of ammonia. I think they tried to bleach out some mold from the closet or something. Anyway, it was overwhelming. Every time I re-entered the room, it was like walking into a gas chamber. Since the front desk said they had no other rooms and I was exhausted, I just opened every window, turned on all the fans, and tried to keep myself distracted. Needless to say, I spent as little time in the room as possible.