Radisson Blu Mall of America

Radisson Blu Hotel and Mall of America

Radisson Blu Hotel is accessible from inside the Mall of America from Level 2, with an escalator or elevator going down to the main lobby. The style of the hotel is very modern. The hotel lobby is way too small with only a few spots to sit down. The lobby is so narrow that the people waiting in line to check in blocked the way to walk through the lobby. The check in time took 50 minutes and with two children, it was a frustrating wait. The regular rooms are okay. Nothing great. Comfortable beds. Only a shower, no tub. You access the hotel from the Mall on only one, very dark elevator on Level 2 or take the escalators down. With luggage, we had to wait for the one elevator. You can access the lobby from outside on the main entrance too and drop off your luggage and then go park in Radisson's parking ramp. There is a $18 parking fee per day, unless your booking has guaranteed free parking. Once you check in and get your room key, you must take the lobby elevator up to Level 2 and then find another group of elevators and use your room key to get to your room on Level 3-13. The pool is on Level 3. No towels left by 7:00. Walked back to our room dripping wet. The view from our room was of the ugly rooftops of the Mall, but the kids did enjoy watching planes take off from the Minneapolis Airport. It's a handy hotel if you plan to spend lots of time in the Mall. There are nicer and newer hotels close by...

Diane, Familienurlaub (1 Nacht), 5. Sep.. 2021

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Very clean and comfortable

Very clean and comfortable. The hotel staff was very accommodating to our needs.

Debbie, Familienurlaub (4 Nächte), 31. Aug.. 2021

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Coffee maker did not work. Bathroom door would not stay closed. Called for new coffee maker and towels no one actually came.

Paul, Familienurlaub (3 Nächte), 29. Aug.. 2021

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Beautiful, convenient hotel

The hotel is modern, super clean and lovely. The beds are very comfortable. You can access the Mall of America directly from the hotel (you don't even have to walk outside). They supply a free shuttle to the airport.

Cynthia, Familienurlaub (1 Nacht), 24. Aug.. 2021

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Horrible/Never Again!!

When we checked in we were not told that you had to use your room key card to use the elevators. So we stood in an elevator trying to figure out how to work it. We got out and went over to the front desk and he said no you need yo use the other elevators. He had never told us there were more than one set. The others were around the corner. The other ones wouldn’t work either until another couple came in about 45 seconds later and showed us how to use our key card. The desk attendant never told us that. When we finally got to our room it was a stifling 75 degrees in there. The room looked dirty and hadn’t been cleaned. But the bed was made. I opened the fridge which was set at 88 degrees and was full of someone’s food!! We went downstairs and told him that we needed a new room and why. He wasn’t concerned. He just said we can comp you the two nights parking, at $18 a night, and here’s a new room key. We told him our hotels.com already paid for one nights free parking. He told us there was nothing else that he could do We went to our next room. It was again a stifling 75degrees and the fridge was at 88degrees!! It took until the following evening for the fridge to get to a descent temperature. We had to use one of our luggage bags as a cooler to keep our drinks cold enough the entire time we were there. Every time you left the room for more than 3 hours the room temp set itself back to 75degrees. The bed mattress was horribly uncomfortable. It was all lumpy and seemed way old.

Jo, Reise (2 Nächte), 19. Aug.. 2021

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Awesome for family

Amazing hotel connected to Mall of America. We didn’t feel like we need to “pack and be gone for the day” and also dropped bags off to make shopping easier.

Jaime, Familienurlaub (3 Nächte), 19. Aug.. 2021

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Bathroom was dirty and the sheets on our beds had holes. For 250$ a night expected a lot better. Have stayed here many times and was very disappointed this time.

Shannon, Familienurlaub (1 Nacht), 18. Aug.. 2021

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Always a fam favorite when we want to shop!! Wish we could have stayed longer!!

Nichelle, Familienurlaub (2 Nächte), 17. Aug.. 2021

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Hotel + MOA

Loved our stay here. We purposefully stayed here so we can shop at MOA and it was a great decision! After shopping all day, it was nice to know that rest was just a few mins of walk away. Everyone was super friendly and hotel was trendy and as my kiddos would put it “so fancy!”.

Familienurlaub (1 Nacht), 13. Aug.. 2021

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OK place

The motel was busy and confusing. Very friendly staff. Our room never got cleaned between nights and no new towels.

Familienurlaub (2 Nächte), 13. Aug.. 2021

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