HQH Colosseo - Daplace Collection

I don't often leave reviews, but felt compelled after our stay at HQH. Our stay got off to a rough start, as we really struggled to find the hotel while dragging our bags around a busy street. Thankfully the lady working the front desk (who was very nice) came out to help us. There is no way we would have found it, as the signage is nothing more than a small nameplate on a side door. After navigating several flights of a narrow, winding staircase (be aware if you have any mobility issues) we were ready to check in. Again, the receptionist was very kind, and really the only redeeming quality. Arriving in our room, we were shocked by the difference from the pictures we saw when booking our stay. The bathroom was TERRIBLE, with mold throughout, bugs, hair everywhere. The water was ice cold, so we were not able to shower before our scheduled tours. When we got hot water later that night, I showered with shoes on. The air conditioning did not work, the furniture, pillow cases, and wall paper were ripped. We hoped to get another room, but they were unable to move us until later in our stay. By that point, however, we were so sick of the accommodations that we checked out early. We hoped to get a refund, but they would not provide it, so we went to another hotel anyways. It wasn't worth spending our last day in Rome in a severely underwhelming hotel. My wife and I both travel for work, so we see a lot of hotels, and this room was definitely the worst.

Right in the heart of Monti. Walk out the door and see the Colosseum. Great location and nice staff.

We had an amazing stay. Room was lovely , staff were so friendly and helpful and area was local to all the sights... lovely cafe across the road past the found that does breakfast very reasonable . Would definitely be back.

Overall, it was a good experience. The front desk was very very kind and welcoming. Wifi worked great, close to attractions, and hot water was great too. The only thing not so good was that the room was a bit out dated but other than that everything was fine.

There were a number of minor things that detracted from my stay - to get into reception there was only a half door to squeeze through, not too easy with a rucksack and suitcase. - there was a small bathroom bin but no main bin in the room - the door to the room had small gaps to the bottom and side which allowed a lot of sound to come through from reception and the corridor - there was a very small table to eat from, but I would have liked a bigger table here - the shower head was loose and so you had to hold the shower head rather than just leaving it above you And now the positives - Fabiola was working on reception and she was friendly and super helpful - The bed was comfy and the room had air conditioning - the location was excellent, just a few minutes from the coliseum