Laumon

Einfaches gutes Hotel mit freundlichem Service

Nettes Hotel Nette Gegend

I had the Miniroom and it was the most depressing hotel room I've ever had to live in. There was barely a window (think a slit in the wall) and it was small and poorly lit. There were also random scuffs along the wall. I think I spent the first hour of my stay just being sad and depressed that I would have to live there. To be fair though, the hotel staff were very nice. The room was just depressing as hell.

We had a problem. Very bad smell in the apartment. They said this happen often. I asked for a reimbursement and they said I need to ask you. They could not process my request

Raul gave WORLD CLASS customer service. He was a total delight & extremely helpful when I was commuting to Madrid from Barcelona and lost my phone in a cab. He chased the issue for over a week, developed a list of options to get the phone back with me, and did it all with ease, kindness and professionalism. Thank you, Raul, for all your help and for making my experience in Spain so great! Highly recommend thanks to Raul!