Rosewood Washington, D.C.

The property itself is beautiful , very high end feel as you would expect . Service was very good . All the staff was extremely friendly and eager to serve . There were however some minor quirks. For one , I could not for the life of me figure out how to take a shower without it flooding . The shower wouldn’t drain and this resulted in water seeping out the little holes in the bottom of the shower door and it flooded the entire bathroom . The lady from the front desk came up with extra towels to clean up and was extremely apologetic and had me move rooms. Then at 6:30am the next morning the fire alarm went off accompanied by an announcement to evacuate. Luckily after calling the front desk they informed me that it was a false alarm and after a few more minutes of the alarm someone came over the speaker and apologized for the false alarm. Again this was fine and I understand things happen but I feel like after the shower issue and the fire alarm, something more could’ve been offered besides an apology , especially from a hotel of this caliber. When I tried to take a shower in my new room it still pooled water. After informing the front desk they said perhaps it was an issue with the 04 rooms since I was in 404 and moved right below to 304. Overall, beautiful property, elegant feel , great service I would definitely stay again hopefully next time with a non flooded bathroom and no fire alarm wake up call.

The place looked very nice but they didn’t do good job with cleaning. I the cups were used and dirty and the coffee machine hadn’t been cleaned looked like someone used it already. And the hotel was way too over priced and it was hard getting sleep with them construction outside. When I missed my flight I asked them to extend my stay for another night they raised the price for the night even higher. Also the driving there was terrible their streets are completely blocked off so it’s impossible to even get to the hotel.

As ever, a wonderful stay! Warm welcome, super and helpful service, awesome new restaurant, and the perfect location in Georgetown. The road/river works were the only problem,...but we do look forward to the end product.

An absolutely wonderful stay! Great staff (very attentive and friendly), amazing restaurant, fantastic rooftop pool and lounge area. I was slightly put-off at being surprised by construction happening directly outside the hotel requiring patrons to back out of the street, and then follow a detour around the block. I would have thought that they might have warned me, especially since I'd spoken to them 2 days before arriving.

We will definitely be back! We loved it and Everyone made us feel so special. Perfect location for shopping and the food was great too. Giovanni at the pool bar is a gem

I have visited the Rosewood many times before renovation. I called them to make sure the construction was done and the hotel was finished. They assured me they were. I arrived and there was construction all around. The lobby smelled of old garbage, the check-in desk was awkward and dysfunctional. Zero intelligence from an entire incompetent staff. Nor did their system gave information of the fact that I have been there many many times. “First time in Washington?” Which is dumb. Massive view of construction garbage out the room window. Overall it’s not worth your time. It comes across as an amateur operation.

Wonderful experience staying at the Rosewood. It just opened after renovations and we were so pleased with our standard room. Completely updated, modernized and beautiful. The staff goes out of their way to make you feel comfortable and welcome. Perfect location, just off M street in Georgetown. They are redoing the bridge there so it is a little hectic driving but doesn’t deter from the experience. We will definitely go back!

The room was smaller than was represented on the website. I do not trust hotels.com.

Excellent customer service, comfortable room, and a great rooftop

Very kind and helpful staff. James assisted us from the minute we arrived until we left. Thank you