Majestic Palace Hotel

Sehr gute Location, hilfreiches und freundliches Personal. Das Internet war leider sehr schlecht, Wlan funktionierte kaum und hatte eine Dowlniadgeschwindigkeit von <1MB . Den Pool konnte ich nicht testen, da es 2 Tage nur geregnet hat. Aufgeund der Lage an der Hauptstraße teilweise etwas laut, auch nachts. Feühstück war ok, nichts besonderes. Wer nach 9 Uhr beim Frühstück war musste sich in einer 50m langen Schlange anstellen und auf einen freien Tisch warten. Insgesamt war das Hotel ok, allerdings war der Preis viel zu teuer. Meiner Meinung nach max 4 Sterne.

Check-out sollte schneller gehen...der Mitarbeiter waren nicht sehr mit dem System vertraut.

Nice hotel, very helpful staff. The room they initially gave us was very cold with air conditioning on but no heating available. When we complained, they gave us a new room with a portable heater for extra 'boost', and sent a nice complimentary dessert and a letter of apology. A rapid and appropriate way to solve the problem.

Absolutely outstanding service. We left our room at 5pm and asked for the room to be clean and sheets changed all were done by th time we returned at 7pm. Very helpful in all ways, breakfast is great

Great and friendly front desk people! Location was good, hotel comfortable, breakfast was great, price overall good. The only complaints we have would be the beds are very uncomfortable, air conditioning in room wasn’t very strong, and our experience with room service was poor. We called to order room service after a long day at the beach (Campeche Island- a must see ) we ordered filet mignon steak sandwiches but they brought us a filet mignon steak dinner ( which was not in the budget). So we had to wait even longer for our food which we had already waited at least 45 mins to begin with. Then the sandwiches weren’t even that good. Other than those two issues we enjoyed our stay and would again.