I was very disapponted with this Hotel. I book this Hotel because it was near the Airport, with balcony, free shuttle and free wifi as given in my booking confirmation. As i arrive in the Airport, we wait for the shuttle on the marked signs for the shuttle pick up but we wait already for 30 min. and call again the Hotel. We wait again and found out that there was another waiting area for the pick up. I think the Hotel must do something for this and stick the waiting area for only 1 so there would be no misunderstanding. We have wait for 1 hour and it was very very hot this day. As we arrived in the Hotel, they give me a Hotel without balcony, and told me that was the room i booked. There was no free wifi in the room. There was only free wifi in the Lobby of the other Hotel at the other side of the Hotel. There was free shuttle to the City as advertise on the Lobby, but they postpone this later because there was no one going there, but i have already booked this, so they paid my taxi going there and i have to pay going back. Í would not recommend this Hotel and will not booked any Rydges Hotel anymore.