Duroy Hotel

worst Hotel, worst Frondesk "Hell dears, I was in this hotel for 5 nights, honestly I saw it's 4 starts, but i can't give even half a start only for it's location. other wise the front desk is not professional, doesn't know how to treat a client. - room is very small and decoration is very very bad I asked nicely can I change the room, they said no this is what you have choose, they would nicely agree and ask for extra money this is the pro does. but they don't even smile etc. - and I had to renew my room key every day with out they bothering I have 5 nights. etc. -the TV is very small and there no space for it so it look like it's hidden can't even use it, - the balcony is not on the city view it's only on Electric generator and can't open it and take clean air and you can measure a lot of issues in this hotel. worst hotel and worst front desk."

The property was clean and the breakfast was good but the staff at the reception were very rude and moody especially the lady. It would be ideal to have someone at the reception who can atleast speak English

location, friendship of the staff, excellent and quick service

You can here all the floor noises from your room, also the tiolet should be repaired.. U will pay for the valet parking several times, each employee will make u pay for him.. Bad reception.

Good i think..Need more facilities..more cafe's to stay

single room was soooo bad and the female receiptionest is helpless

I wouldn’t come again due to mishandling of guests needs

They promote themself as a 4 start hotel and it’s not even a 2 start hotel. They loss power all the time and the A.C. didn’t work the first days. Besides when I did the check out, they charged me expensive local phone call even though I asked before if I could make it (they didn’t told me that they charge almost $1dollar per minute; what I consider an abuse price). They made more money from the phone calls than then price per night. The front desk service is soo rude. I asked to call the supervisor and it was even worse, she was the rudeness person ever. The people who work at the clean service is so kind as well the valet helping with the luggage.

The Location of the Hotel is More than excellent, it is only few meters from the Roucha, and Alhamra Street downtown Beirut... The Room itself was a bit small, reasonable considering the Rate per day, the Bathroom was Not as good as expected. I have booked a Room with a balcony (See-View), however; the Room was simply NOT overlooks anything but another Building.! When I have spoken to the receptionist, she simply offered Nothing but to say (Im sorry, Other Single Rooms facing the See are on the higher levels, and you will Need to pay an extra $20 a day).!! I found that annoying and so improfessional.! Apart from that Breakfast was reasonable. Overall the Price was reasonable, Location is perfect, and with a bit extra of attention, it could have been better...

Amazingly