Gintama Hotel

Die Warmwasserversorgung ist ab 8 Uhr morgens nur sehr schwach. Die Wände im Hotel sind sehr dünn und man bekommt alles mit, was in den Zimmern nebenan passiert. Wenn man den Fön benutzen will, kann man sich bei jeglichen Steckdosen dabei nicht im Spiegel sehen, da das Kabel zu kurz ist und weil im Bad keine Steckdose ist.

Very disappointing experience I got a refund after one night. They claim to have 24x7 room service but they don’t have that. There not even a room service menu in the room so basically just don’t have it. The “queen” size bed they claim to have is a full size bed. The bed has flush walls on three sides of it and there’s no power outlet anywhere close to it to charge your phone. It’s all on the first floor, right he windows are blacked out with paper glued to the glass. And you here people playing music and hanging out right outside your window or on the residential floors above. Cabs have a hard time finding it and the only way off the property is to walk up a steep will - probably sub optimal when there’s snow. The bathroom is small. Only shower stall where I kept bumping in to the walls. If you have the water turned on full it starts flooding so use low pressure water so the drain can keeps up. The staff was polite. There’s a picture of Trump in the lobby. Overall experience was not good.

Location was difficult to get to, on some sort of gated street. The walls were very thin and service was not very good - they kept asking when I would check out (the night before I had to check out - hoping to get me out earlier). Noisy and not great.

Wasn’t even close to 4 star hotel as it was claimed and advertised. Very small cabinet for taking shower. Couldn’t move around in spite of me being slim. Breakfast wasn’t good with a quite diluted coffee included. The only impressive about this hotel was the fine ladies at the reception desk plus it’s proximity to city center.

Great stay in this old glamour hotel. Lovely service and excellent breakfast!

Hard to find, first level of a apartment block. But good location and ok amenities

Small hotel with elaborate furnishings. Convenientaly situated for Independence Square, metro and other tourist sites. Friendly and accommodating staff. The hotel is situated uphill off a private road on the bottom of a block of flats. Very quiet. Breakfast buffet with very good coffee. Good wifi, TV with English channels.

Great hotel, very close to Maidan/Independence Square and great park overlooking the Dnieper River The English speaking staff was friendly and very helpful. The Breakfast included was also great..

Check in was good and staff were friendly until a problem occurred. then attitudes changed. The room was fine although it was small, so not possible to walk either side of the bed, and dark so the light had to be on during the day. On my second night the housekeeper had left the window open and, despite my closing it, there were mosquitoes and other flying insects in the room. I killed six but had by morning no less than ten bites all over my body and had had little sleep. I reported this to the receptionist in the morning but when I returned that afternoon she didn't appear to recall the issue. She then told me that the problem was caused by me and not the housekeeper opening the window. She also told me that the product used to combat flying insects was out of stock and shrugged her shoulders. So that was that. Ten bites and little sleep as a result of staff actions and not even a word of apology. I then requested the receptionist to book a taxi. She told me it would cost 250 uah which I knew to be far in excess of the real cost. I showed her evidence of a lower price on the internet and was told "You can book that. No problem!" I did book it at a price of less than 150 uah. I was left wondering what would have happened to the overpayment of 100 uah and why the hotel is so blatant about only selling a service that overcharges. I won't be staying here again and neither should you.

It was a cute litttle boutique hotel very close to the center of town. I really liked the chill atmosphere of the spot. Would stay there again.