Concorde El Salam Hotel Sharm El Sheikh Sport Hotel

we suffered from this hotel. everything was bad.only location is nice

I had a bad experience overall. While checking in, staff member could not find my booking and I kept on waiting for hours and no one gave a s*** while waiting and no one cared. they kept on saying they could not find my reservation. I had my reservation in hand. Check in was horrible

everything was good except the food was little poor

In general this was my best stay in Sharm. The staff was very friendly especially the reception and the Food&Beverage. THE NATURAL SCENERY WAS FABULOUS. The only inconvenient thing came from hotels dot co, when they put an amenity statement "complimentary breakfast" in their confirmation E-Mail for my all inclusive reservation and when I asked them during my stay to execute it,the answer given by Mr. Kumar in his E-Mail was that the Complimentary breakfast advertised is not applicable to my package. I find it totally inappropriate to give an amenity statement in the confirmation E-Mail and denies it's execution afterwards. If it is not applicable to the package then it shouldn't have been put from the first place, but since it was already put, then the mandatory action was to respect the statement and execute it.

Love the friendly staff at the restaurant especially Montaser the waiter and Chef Ashraf. Thank you so much for the hospitality and beautiful smile :)