6/10 – Gut
26. Dez. 2024
This hotel is falsely advertised as a 5-star property. At the most, this is a 3-star property. Installing whirlpool baths in rooms does not mean that you now have a 5-star hotel.
Personnel wants to offer a good service but they lack proper training and the end result is that customers receive a bad service.
The property is also not properly maintained, already worn down, and poorly fusnirshed and decorated. It also feels like everything is dirty.
Food is also an issue: there is no variety and everything looks subpar.
Theworst part is that this is a "dry" hotel and no alcohol is served at all. Water, coffee, tea or Pepsi are essentially the alternatives.
In conclusion, this is a shame this hotel is advertised as a 5-star property. But if I have to rate it as a 5-star hotel, this is huge failure and almost a train wreck in slow motion,
Jean-Guillaume
Jean-Guillaume, Romantikurlaub (2 Nächte)
Von Expedia geprüfte Gästebewertung