2/10 – Mangelhaft
5. Jan. 2025
Filthy and rundown - stayed in multiple units
I’ve stayed at this property before, and for some reason decided to give it another shot after being disappointed last time. The pros: pet friendly and close approximation to downtown Ensenada. The cons: absolutely filthy, the floors aren’t cleaned between bookings, the walls and doors are grey and dirty, the couches in the junior suite have pet urine and haven’t ever been clean, the sink knobs are falling apart, the window in the restroom is broken, the handle does not open the window as it should and it’s missing a window pane that could easily be replaced with another piece of glass. They have hot water issues and will send maintenance out to fix it but it’s never properly fixed. The pool and jacuzzi aren’t available for use but they don’t disclose that on their hotel information. Again, we’ve stayed here now 3 times in junior suites 102, 103 and 104, they’re all the same, run down, filthy and broken. Do not book here, we definitely have it a fair shot.
Stephanie
Stephanie, Aufenthalt von 2 Nächten
Von Hotels.com geprüfte Gästebewertung
