At The Sandman Hotel , you'll be within a 10-minute drive of Graton Resort and Casino. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Fellow travelers say great things about the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
135 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Other information
Designated smoking areas
Property amenities
Food and drink
Poolside bar
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Pool gate
Services
24-hour front desk
Concierge services
Pool loungers
Pool umbrellas
Facilities
3 buildings/towers
Picnic area
Fitness center
An outdoor pool
Firepit
Outdoor furniture
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
IPod docking station
37-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel
Frequently asked questions
Does The Sandman Hotel offer free cancellation for a full refund?
Yes, The Sandman Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Sandman Hotel ?
Yes, there's an outdoor pool.
Are pets allowed at The Sandman Hotel ?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Sandman Hotel ?
Yes, there's free self parking.
What are the check-in and check-out times at The Sandman Hotel ?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at The Sandman Hotel ?
No, this hotel doesn't have a casino, but Graton Resort and Casino (9-min drive) is nearby.
What is there to do at The Sandman Hotel and nearby?
The Sandman Hotel has an outdoor pool and a fitness center, as well as a picnic area.
What's the area around The Sandman Hotel like?
The Sandman Hotel is located a short 11-minute walk from Empire College. Travelers say this hotel is in a good location.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Fair
Dec 27, 2024
Bed was comfortable, but would not recommend.
Hotel was adequate, However rooms do not have bathtubs as noted Bed was comfortable. First night of 2 night stay was terrible as our neighbors were entertaining well past midnight, with people coming and going and smoking and talking outside our door until 4:30am. Called the front desk around midnight, only help they could offer was contact police as they did not have security for the night, as they usually do most nights. i was not going to call the police on my neighbors as that was overkill. Asked that the management contact me the next day, I was assured they would. Never heard from anyone. Terrible customer service.
Kimberly
Kimberly, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 27, 2024
Meh
Room was clean but smelled vaguely of cleaning products. Heating system worked poorly. Coffee & accessories very poor. Poor quality soap. All on par with bargain motel.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 26, 2024
Luis
Luis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2024
Lori
Lori, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 23, 2024
Very Very Disappointed Stay
Carpet was very dirty, the tv and internet did not work and to top it off our toliet clogged! In regards to the toliet we were told mo plunger available, maintenance mam wasnt in until 9-10am and there was nothinh they could do to help. We called back to ask were we should pee and was told workout room. The toliet didnt get fixed until 10:30am, a half hour before check out! We couldn't believe the experience we were having and the lack of service, resolutions and poor treatment received from the staff. We usually have good experiences at the Sandman. Very very disappointed and wasnt even offered a free night or discount. We traveled from Oregon.
Laura
Laura, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 20, 2024
Great
Everything was great
TRISTA
TRISTA, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 20, 2024
Dustin
Dustin, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 20, 2024
Greta for the cost!
This was the third time I’ve stayed here. Love the pool and staff were all amazing. Keep in mind you get what you pay for. Listening to other guests who thought they were getting an upscale hotel for this price cracked me up hanging by the pool. For the cost it’s fantastic!! We paid the same rate for a place in the neighboring town on a previous trip and it was no where close to having what the Sandman offers. The owners are improving this place every time I’ve been here over the past 3 years. Pretty soon it’s going to warrant a price increase
Madee
Madee, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 20, 2024
Great for overnight stay when traveling. Easy on and off freeways and restaurants
Susan
Susan, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 15, 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2024
Lametria
Lametria, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2024
Kerri
Kerri, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 13, 2024
Dan
Dan, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
Tarah
Tarah, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 11, 2024
Good comfortable stay!
I enjoyed my stay here! The room was clean and comfortable. The hot tub and outdoor fires was a nice plus. My main complaint was that the bar had limited/unpredictable hours and they also said there was yoga on the weekends, but when I showed up it didn’t end up happening.