Hotel Genio

The situation of this hotel is perfect - just across the river from the Vatican and around the corner from Piazza Navona. You can walk everywhere. The hotel does not have a restaurant but does provide a continental breakfast - not the best but it is something. There are some good restaurants just across the road. We had a triple room - the same room that we had on our last visit 6 years ago! It was a good size but the decoration is very tired. The bed is very hard. The bathroom is again a good size but the shower cubicle is tiny and the shower itself was broken so you had to hold the shower head yourself in order to shower. Desperately needs new shower facilities. Beware if booking through Hotels.com. Your booking confirmation will state that the price INCLUDES taxes. When you pay, you will find that they add further city taxes to your bill as apparently the taxes referred to in the booking are VAT. At the time of check out, the City taxes are applied which can increase the amount you have to pay by quite a lot, depending upon how many in your group and the number of days that you stayed. It does not advise of these further taxes anywhere on your reservation, nor are you advised by the hotel when you check in.

The facade of the hotel looks cosy. When you enter, you will feel a vintage vibe like you travelled in the past. I was received by a friendly gentleman Spiros, at the reception. The room seems okay. I had a fair stay with them. Breakfast is lovely but with limited choices. Staff are lovely and friendly.

Location next to Piazza Navona perfect with huge choice of eating places close and many major tourist attractions within walking distance. Rooms large and renovated... But everything run on a shoestring... Water not hot, heating too low, breakfast buffet very poor. Not recommended.

Location was great! Centrally located within 5 minutes to Piazza Navona. Wonderful rooftop view at breakfast. Staff was, without exception, very helpful, courteous and professional. Breakfast was an expanded continental style with scrambled eggs, fruit, and meats/cheeses included. The pastries were varied and fresh. No liquor license but discreet use of BYOB allowed. No other restaurant service in the hotel itself but takeout readily available in immediate vicinity and rooftop is open to guest use after breakfast for those on a budget. We would definitely return. Easy cab or bus access.

Everything was okay, except was no WiFi in the entire hotel. When you traveling the hotel management should understand how important to have that. Sadly was not able to use my laptop, and our cell phones in the hotel.

Everything about this hotel was perfect the staff are the best they have so much knowledge and are so friendly and give the best advice. Thanks guys keep up the good work

This was my second time to stay at Genio. Wonderful location and the rooftop views are amazing. Best place in Rome.

Cons: 1. One of our two rooms very mouldy smell. There was a dehumidifier on 24/7 which did not help much and was very loud 2. Toilet terrible flush in both rooms. They did come to fix one of the toilets to a certain extent but flush still poor 3. Shower terrible - shower head almost broken and didn't stay up straight in one room. Was not fixed after asking twice; water leaked around the shower door so that the floor was completely wet after one shower 4. Under the beds was filthy - there was a filthy bed cover under one of the beds - made me wonder if they would shake it out and use for the next person 5. Still has a key to lock and unlock the doors. So have to double check that you turn the key to lock the door when leaving or after entering the room 6. Not close to a metro (but metro system is pretty sparse in Rome anyway) Pros: 1. Rooftop especially for breakfast. Breakfast itself was pretty ordinary 2. Front desk and breakfast lady nice Overall, this hotel is tired and run down. It is certainly not a 4 star. Because it is 4 stars, we had to pay a city tax of 6 euro/person over 10 years old/night (city tax based on the star rating). That was an extra 150 euros for our stay! I would not recommend this hotel

The room stank of smoke from cigarettes. Perfect location in relation to all the sights & restaurants

Great base for seeing Rome. Comfortable rooms, really friendly, helpful staff. Breakfast on the roof terrace is a great start to the day.