The hotel staff were amazing. We were in Melbourne to attend our friends’ wedding and needed to have a package delivered to the hotel. The staff were very accommodating especially when our package arrived a couple of days before we did.
I had also alerted the property that we were coming from overseas and would have just gotten off at 15+ hour flight, so would like an early check in if possible. No promises were made from the hotel, but they’d make a note on our file. When we got there, our room wasn’t ready, but another room was, so they moved us to that room instead.
Staff were really friendly and helpful during our stay, our unit was clean and comfortable, we would stay here again. We were only there for a couple of days, but we wish it could have been longer.
Only note of caution is that the reception desk closes at 6:00 pm but that wasn’t a problem for us during our stay.