2/10
I arrived after 3am. There was a sign on the door that read NO VACANCY, but i had already booked it and paid for it so i rang the bell for service for over 25 minutes. Finally i started to knock on the glass door loudly, but after another 10-15 minutes i used the palm of my hand to pound on the glass door, and still nothing. For almost 45 minutes i was continuously calling the frobt desk Still nothing. I pounded the door once more, and the clerk came to the window, yelling at me for pounding on the glass instead of ringing the bell. I explained it all to him, and i was told i needed to be patient and read the sign. I explained everything and i did everything i could to wake"him" and that's what I had booked it after 8pm central time and noted i was coming after midnight. I had driven almost 12 hours, and i just wanted to go to bed. NOPE they gave my room to another customer. I told him to just issue my money back.. He said "No not my responsibility" and told me to get it from Hotels.com. Well i still needed to find a room so i started looking for one nearby, and was actually booking it, 3 minutes of me standing there and he yells for me to remove my car from the drop off area so others could park there; that's at 4am, and nobody was even trying to park. He threatened to call the police, and even tried playing the victim, then he decided to talk down to me and play tough guy, We reached an understanding, i wasnt moving, he could come move my car himself, but he ran his mouth
james
Geschäftsreise (1 Nacht)